Medical Services Assistant

Overview

New Jersey’s academic health center, Rutgers Biomedical and Health Sciences (RBHS) takes an integrated approach to educating students, providing clinical care, and conducting research, all with the goal of improving human health. Aligned with Rutgers University–New Brunswick and collaborating university wide, RBHS includes eight schools, a behavioral health network, and five centers and institutes that focus on cancer treatment and research, neuroscience, advanced biotechnology and medicine, environmental and occupational health, and health care policy and aging research.

Our faculty are teachers, clinicians, and scientists with unparalleled experience who advance medical innovation and provide patient care informed by the latest research findings. We offer an outstanding education in medicine, dentistry, pharmacy, public health, nursing, biomedical research, and the full spectrum of allied health careers. Our clinical and academic facilities are located throughout the state—at Rutgers University–New Brunswick, including Piscataway;

and at locations in Newark, Scotch Plains, Somerset, Stratford, and other locations. Clinical partners include Robert Wood Johnson University Hospital in New Brunswick, Newark’s University Hospital in Newark, and other affiliates.

Rutgers, the State University of New Jersey, is seeking a Medical Services Assistant for the Medicine Department within New Jersey Medical School. The Medical Services Assistant (MSA) is to provide medical assistance to nurses and physicians in the overall care of patients, including technical procedures such as phlebotomy and intramuscular and subcutaneous injections. The MSA functions under the direct supervision and authority of the physician when performing clinical tasks during patient care.

• Participates in the care of the patient, under the direct supervision of the physician and in collaboration with the healthcare team.
• Performs related and delegated tasks, which includes requests for prescription refills, taking and relaying messages, directing patient flow, and running errands.
• Identifies self‑learning needs related to job description and seeks out appropriate resources to meet learning needs.
• Schedules patient appointments including outside physicians and hospital/ancillary services.
• Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.
• Maintains a high level of professional responsibility and performance.

A minimum of $26.39 per hour. Minimum salary 26.39, mid‑range salary 26.89, maximum salary 27.70. The final salary offer may be determined by candidate’s qualifications, experience, expertise, and availability of department or grant funds.

• Medical, prescription drug, and dental coverage
• Paid vacation, holidays, and various leave programs
• Competitive retirement benefits, including defined contribution plans and voluntary tax‑deferred savings options
• Employee and dependent educational benefits (when applicable)
• Life insurance coverage
• Employee discount programs

Full Time

Standard Hours 40.00

Teamsters 97

People Soft

Staff – 12 month

PERS

Minimum

Education and Experience:

• Graduation of a post‑secondary medical assisting education program accredited by an agency recognized by the U.S. Department of Education.

Certifications / Licenses:

• Current certification from the Certifying Board of the American Association of Medical Assistants (AAMA), or registration from the American Medical Technologists (AMT), or the National Center for Competency Training (NCCT), or any recognized certifying body approved by the Board.
• Applicants may be licensed in the State of New Jersey in another classification permitted by regulations to give intramuscular and subcutaneous injections.

Required Knowledge, Skills, and Abilities:

• Must have attained a satisfactory level of comprehension and experience in the administration of intramuscular and…