Support Coordinator

Make a Difference Every Day as a Support Coordinator!

Join our team at Priority Group Services and provide compassionate care to individuals in their homes.

The Support Coordinator provides essential administrative and operational support to the Support Coordinators within the DDD program. This role directly supports the coordination of services for adults with developmental and/or intellectual disabilities (DD/) by assisting with documentation, scheduling, communication, and follow-up.

• Maintain organized records, schedule appointments, and coordinate meetings with clients and service providers.
• Prepare documentation required for Individualized Service Plans (ISPs), progress reports, and compliance audits.
• Accurately input and update client information in DDD-approved databases, ensuring records reflect services provided.
• Serve as the first point of contact for clients and families to answer general questions and assist with scheduling.
• Communicate with service providers to ensure they have the necessary documentation for timely service delivery.
• Support coordination of services across healthcare, vocational, residential, and community settings.
• Track service implementation and monitor client progress toward goals.
• Assist with training materials and resources for clients and families.
• Provide support during crisis situations.
• Ensure all documentation meets DDD standards and is audit-ready.

• High school diploma or equivalent;
  Associate’s degree in Human Services, Social Work, Psychology, or a related field preferred.
• Administrative, customer service, or social services experience, preferably in a setting serving adults with DD/.
• Strong organizational skills, attention to detail, and ability to manage multiple priorities.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office Suite and database systems.
• Ability to maintain confidentiality and comply with HIPAA and privacy regulations.

• Experience working with individuals with developmental or intellectual disabilities.
• Knowledge of DDD services, regulations, and community resources.
• Bilingual abilities (Spanish, ASL, or other languages).

• Flexible scheduling options.
• Rewarding work with meaningful impact.
• Supportive team environment.
• Opportunities for career growth.
• Inclusive and welcoming culture.

Job Title: Support Coordinator
Program: Developmental Disabilities Division (DDD)
Reports to: Supervisor/Manager, DDD Program
Location: Hybrid remote in Newark, NJ 07103
Shift Coverage: Daytime Shift
Compensation: $17.00 - $22.00 per hour

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Please visit our website and contact us at: