Programming Specialist

Discover What's Possible at BetMGM

Ready to make your career legendary? Join us as we bring the magic of Vegas to our players. The BetMGM team has over 1,400 talented members, revolutionizing sports betting and online gaming in the United States and Canada. We're a brand with technology at our hearts and the most driven and focused talent in the business.

• Medical, Dental, Vision, Life, and Disability Insurance
• 401(k) with company match
• Pre‑tax spending accounts including health care FSA and commuter savings
• Flexible paid time off
• Professional development reimbursement and ongoing skills training opportunities
• Employee resource groups
• Swag, ticket giveaways, and more!

At BetMGM, we recognize that every individual plays a meaningful role in our success. That's why we're committed to building a respectful, inclusive workplace. It's the strategy behind every win. By meeting people where they are, we create a culture of belonging where everyone can thrive and a workplace that reflects our values, our people, and our drive to win.

The Programming Specialist I reports into the Programming pillar of the Audience Engagement team and is responsible for carrying out daily sports book programming, ensuring the right content is in the right place at the right time for the right customers. The Programming team operates on a 365-day, two-shift schedule. The Programming Specialist I is a foundational contributor focused on accurate execution of content programming and learning core tools, workflows, and systems.

This role will work directly with the two additional Audience Engagement pillars:
Experience (responsible for optimizing the customer betting experience through data‑led planning, A/B testing, and removing points of friction) and Enablement (responsible for providing the Audience Engagement with appropriate tooling and workflows to support speed and scale).

Scope of function for the Programming Specialist I role includes but is not limited to daily sports book programming across all existing states and territories, content‑based A/B test programming, sitemap management and updates, and contributing to process enhancements for the Audience Engagement team at‑large – all in the name of delivering content to our audience in the most efficient means possible and amplifying the customer experience at all times.

At the end of the day, we are working together to build best‑in‑class customer experiences for millions of users – with the primary goal of being the biggest and best online sports and gaming operator in the United States.

• Execute daily content programming tasks across the app, ensuring timely and accurate delivery of content
• Configure features (e.g., carousels, modules, banners) according to content plans and established standards
• Follow defined workflows, checklists, and QA processes to ensure high‑quality execution
• Program and monitor multiple layouts at once based on customer data points
• Understand landscape of A/B testing and program pre‑defined tests to support roadmap
• Engage with cross‑functional teams like Trading and Promotions, ensuring relevant content is accurate across teams
• Program and maintain non‑sports content areas across the platform, ensuring accurate and up‑to‑date information for house rules, privacy policies, sitemap, responsible gaming resources, Customer Support messaging, and more
• Monitor live content to ensure accuracy, functionality, and visual consistency across platforms
• Look for opportunities to optimize live displays based for real‑time progression of events, breaking news, and shifts in betting activity
• Maintain accuracy and consistency in naming conventions, imagery, and other merchandising components
• Contribute to documentation updates by flagging workflow ambiguities or inconsistencies
• Flag content gaps, bugs, or execution blockers for escalation and resolution
• Collaborate with Enablement and Experience teams to provide feedback on tools, content display, or customer experience
• Develop familiarity with sports calendars, betting markets, and app engagement behaviors

• Must be able to stand or sit and operate computers and other technological…