Manager, QA and Safety

QA/QC Manager – Residential Energy Efficiency Programs

Utility Programs and Services Division

Location:

Newark, New Jersey

Ready to make a difference? Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, and committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth. If you’re seeking to make a difference in the world, ICF is the place for you because we make BIG things happen.

• Quality of life:
  Flexible workplace arrangements, work-life balance
• Investment of the community:
  Donation matching, volunteer opportunities
• Investment in you:
  Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan
• And many, many more (Ask your recruiter for more details!)

• Work as part of a team providing expert program implementation services for a portfolio of utility energy efficiency programs
• Oversee the QA/QC activities conducted by ICF and subcontractor personnel
• Prepare process guides, reports, and presentations for client meetings and other deliverables
• Meet regularly with the client’s QA/QC team to report on the status and results of QA/QC activities
• Responsible for reinforcing safety culture within internal team and subcontractors by establishing safety protocols, sharing safety messages, and managing prompt safety incident reporting to stakeholders
• Oversee tracking and billing of ICF inspections
• Provide quality control review and oversight of project deliverables
• Assist with continuous process improvement for the program to facilitate improved QA/QC procedures and more consistent and efficient reporting
• Facilitate staff/subcontractor/contractor trainings, workshops, and meetings, as appropriate
• Perform occasional in-field QA/QC visits/observations to evaluate subcontractor/contractor performance
• Assist with general subcontractor management

• Bachelor’s degree in Business, Energy Resources, Engineering, Environmental Studies or related area
• 5+ years of experience in residential energy efficiency, building science and/or HVAC principles OR 9+ years of experience in residential energy efficiency, building science and/or HVAC principles
• 3+ years of project management experience
• 1+ years of experience with quality assurance/quality control practices
• Ability to travel up to 30% of the time
• Must have a valid driver’s license and successfully pass a Motor Vehicle Records (MVR) check

• Building Performance Institute certification or other industry certifications highly desired
• Experience working in a consulting firm, utility, or contractor company

• Excellent verbal and written communication skills
• Strong analytical, problem-solving, and decision-making capabilities
• Team player with the ability to work in a fast-paced environment
• Demonstrated level of professionalism, including ability to exercise good judgment, discretion, tact, and diplomacy
• Experience with collaborating effectively with senior client stakeholders as well as field contractors

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals.

For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held…