Academic Advisor​/Student Engagement Coordinator

Posting Summary

Rutgers University
- Newark (RU-N), an urban public research university and anchor institution, located in Newark, New Jersey, a city of promise is seeking a Student Counselor, reporting to the Assistant Dean of Undergraduate Programs in the School of Criminal Justice. The Academic Advisor/ Student Engagement Coordinator is a team member in a fast‑paced, deadline‑driven, customer‑service focused environment.

The position focuses on recruitment activities, including outreach and enrollment; retention supports, including academic advising, early identification of, and counseling for, academic issues and career development; supporting school‑wide events and special programs; and creating a welcoming environment for a wide array of stakeholders.

Responsibilities include:

• Developing and implementing a comprehensive recruitment plan, especially for special student populations
• Establishing and maintaining productive contact with an assigned caseload (approximately 125 new freshmen and 150 transfer students, from among the approximately 800 annual students)
• Counseling students on progress toward graduation and successful career and/or professional development
• Working with other unit staff on the coordination, development, and facilitation of initiatives targeting transfer students, including, but not limited to, workshops, transcript evaluations, new student registration and outreach, and recruiting events
• Updating and maintaining accurate, detailed, current, complete, relevant content for the University’s degree audit program, transfer services website and printed materials, recruitment presentations, etc.
• Assisting with office events, including, but not limited to open house, admitted student day, commencement activities, major/minor fairs, as well as other events and duties as needed

Requires a bachelor’s or equivalent experience that demonstrates knowledge and understanding of new and continuing student populations and programs, and student development.

Requirements:

• Strong commitment to student support and success and a commitment to university and student service
• Strong interpersonal skills and highly developed oral and written communication skills
• Expert electronic and digital skills including enthusiasm to function in a paperless environment
• Superior social media skills and savvy
• Ability to exercise good judgment in prioritizing tasks and meeting deadlines
• Capacity to collaborate with all levels of employees within the organization and express a preference for working as part of a team Adherence to established policies, schedules and office procedures and demonstrated organizational ability with strong attention to detail
• Required to work at occasional evening and/or weekend programs and activities