Bilingual Law Firm Intake Specialist; Spanish​/English

Pay:$50,000.00 - $ per year

Why This Is a Great Opportunity

• Join a respected, growing law firm where your communication skills and client care make an immediate impact
• Be the first voice prospective clients hear and help guide them during important, often stressful moments
• Work closely with attorneys and leadership in a role that is central to the firms growth and client experience
• Enjoy real variety in your day across client communication, intake, scheduling, follow-up, and case information gathering
• Opportunity to build your career in a professional legal environment with room to grow
• Free indoor parking and immediate eligibility for 401(k)

Location:This is a full-time on-site opportunity based in Newark, New Jersey.

Note:Must be fluent in both Spanish and English. Prior intake, client service, call center, or law firm experience is strongly preferred.

About Us

We are a busy, client-focused law firm serving individuals and families across multiple practice areas. Our team is known for providing thoughtful guidance, strong communication, and personalized support from the very first interaction. Confidential Employer.

Job Description

• Answer incoming calls from prospective clients in both Spanish and English
• Conduct initial intake conversations and gather relevant case details with professionalism and empathy
• Enter accurate client and case information into the firms systems
• Schedule consultations and help keep the intake process moving efficiently
• Follow up with prospective clients and maintain consistent communication
• Deliver a positive, reassuring first impression of the firm
• Maintain confidentiality and professionalism in every client interaction
• Support a fast-paced office by balancing calls, follow-up, scheduling, and data entry

Qualifications

• Fluent in Spanish and English
• Strong verbal communication and interpersonal skills
• Prior experience in legal intake, customer service, call center, receptionist, or client-facing administrative work preferred
• Strong organizational skills and attention to detail
• Comfortable handling sensitive conversations with professionalism
• Good data entry and computer skills
• Able to manage multiple priorities in a fast-paced environment

Why You Will Love Working Here

You will be part of a collaborative, mission-driven team that values responsiveness, professionalism, and helping people through difficult situations. This is a strong opportunity for someone who enjoys speaking with people, staying organized, and playing an important role in a law firms client experience and growth.

JPC-756

Job Type: Full-time

Benefits:

• Dental insurance
• Paid time off
• Vision insurance