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Customer Experience Strategist

Job in Newark, Essex County, New Jersey, 07175, USA
Listing for: Horizon Blue Cross Blue Shield of New Jersey
Full Time position
Listed on 2026-02-01
Job specializations:
  • Customer Service/HelpDesk
  • Marketing / Advertising / PR
Salary/Wage Range or Industry Benchmark: 97800 - 133455 USD Yearly USD 97800.00 133455.00 YEAR
Job Description & How to Apply Below
A healthcare organization seeks a Customer Experience Specialist in Newark, New Jersey. The role involves advocating for customer experience, managing CX projects, and analyzing insights to drive improvements. Candidates should have 5-7 years in management consulting or consumer marketing, and 1-2 years in customer experience roles. Strong communication and analytical skills, along with a bachelor's degree, are preferred. A comprehensive benefits package and competitive salary range from $97,800 to $133,455 are offered.
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