Director, Business Process Enablement, Investment Operations; Hybrid/Newark, NJ
Listed on 2026-03-02
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Business
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IT/Tech
Job Classification:
Project Mgmt, Transformation & Strategy - Project Mgmt, Transformation & Strategy
As the Global Asset Management business of Prudential, we're always looking for ways to improve financial services. We're passionate about making a meaningful impact - touching the lives of millions and solving financial challenges in an ever-changing world.
We also believe talent is key to achieving our vision and are intentional about building a culture on respect and collaboration. When you join PGIM, you'll unlock a motivating and impactful career - all while growing your skills and advancing your profession at one of the world's leading global asset managers!
If you're not afraid to think differently and challenge the status quo, come and be a part of a dedicated team that's investing in your future by shaping tomorrow today.
At PGIM, You Can!
What you will doThe Project Management & Enablement Team manages a portfolio of large multi-functional projects sponsored by Senior Leadership that execute the business strategy for PGIM.
These high-impact initiatives are designed to achieve the following business drivers:
- Collaborate with cross-functional teams to lead projects and new business initiatives that drive business growth
- Modernize client facing deliverables to generate flexibility, improve timeliness, and create scalable processes
- Raise technical aptitudes and enable self-service across the organization to create further scale
- Deploy global collaboration and workflow tools to improve efficiency
The Project Management & Enablement Team is looking for a Director, Business Process Enablement to play a critical role in supporting diverse operational initiatives by contributing to the analysis, design, and enablement of future-state operating models.
This role partners closely with senior team members, Product, Technology, Operations, Risk, and Compliance to help ensure that process changes are effectively enabled through scalable, low-code / no-code solutions and fit-for-purpose technology.
What you can expect- Lead current-state process analysis and future-state design for investment operations workflows
- Translate business requirements into technology-enabled solutions
- Identify opportunities for automation and operational efficiency using low-code / no-code platforms
- Partner with stakeholders across various business lines to design and implement scalable solutions
- Lead cross-functional stakeholders through complex change initiatives
- Establish best practices for process documentation and governance
- Monitor post-implementation outcomes and drive continuous improvement
- 10+ years of experience in investment operations, project management, business analysis, process improvement, or operations transformation
- Experience with low-code / no-code platforms
- Experience with Tableau and Power BI, and Microsoft Power Automate tools
- Strong foundation as a business analyst with experience documenting complex workflows
- Experience enabling process change through technology solutions
- Proven ability to lead cross-functional initiatives and influence senior stakeholders
* PGIM welcomes all applicants, even if you don't meet every requirement. If your skills align with the role, we encourage you to apply.
Note:
Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $150,000 to $165,000. Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills.
- Market competitive base salaries, with a yearly bonus potential at every level .
- Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave .
- 401(k) plan with company match (up to 4%).
- Company-funded pension plan.
- Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs.
- Work/Life Resources to help support topics such as parenting, housing, senior care, finances,…
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