Senior Associate, Business Operations

Overview

Jerry is looking for a Senior Associate, Business Operations to join our growing team. We hit profitability in early 2024 and have ambitious goals for the next few years — scale from 5M to 50M customers and become a $10B business. As part of the business operations & analytics team, you will champion data-driven decisions across the company’s most critical business initiatives (including carrier growth and developing new products from 0-1).

You will leverage advanced machine learning models to conduct analyses and extract insights that will shape our growth strategies. Jerry is building the first super app to make car ownership affordable and accessible – insurance, buy/sell, registration, loans, safety, repairs, parking, etc – a $2T market in the U.S. We started with insurance in 2019, and since then we’ve launched loan refinancing, driving insights, repair marketplace, car diagnostics, and a GenAI-powered chatbot & voicebot.

We have amassed over 5M customers, raised $240MM in funding, scaled our revenue 60X and our team to 225 across 6 countries.

• Partner with marketing, product, and business development teams to integrate customer performance insights into user and partner acquisition strategies
• Lead the design, execution, and analysis of A/B experiments on new and existing features, extracting key insights to inform product and business strategies
• Define, understand, and test levers to drive profitable and scalable user acquisition and partnership growth
• Identify opportunities to automate manual processes and optimize operational efficiency

• Bachelor’s degree in a quantitatively or intellectually rigorous discipline
• 2+ years of management consulting experience from a top firm (McKinsey, Bain, and Boston Consulting Group preferred) OR relevant experience in business analysis/operations
• High level of comfort with SQL and/or running complex data analysis

• You have a framework for problem solving and live by first principles
• You are comfortable communicating with audiences varying from front-line employees to the company’s C-suite
• You set a very high bar for yourself and for your team, and you are constantly pushing that bar higher in the pursuit of excellence

Note:

We are an Equal Employment Opportunity employer and provide reasonable accommodations in our application process. If you need assistance due to a disability, please contact recruiting.

The successful candidate’s starting pay will be within the pay range listed on this job posting, determined based on job-related factors including skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, compensation may include equity opportunities.

About Jerry.ai:
Jerry.ai is America’s first and only super app to simplify car ownership. We are backed by AI/ML to provide personalized services for car owners’ needs including insurance and financing, maintenance, and safety. We serve over 5 million customers and have raised more than $240 million in financing. We are headquartered in the United States and are growing rapidly.