Scheduling Coordinator

Title

Scheduling Coordinator

Registrar

University Registrar

Staff

The Scheduling Coordinator reports to and works closely with the Associate Director for Scheduling. The position helps develop and create the schedule of classes offered during each academic term.

The Scheduling Coordinator works closely with the Associate Director to assist in the scheduling process through compiling and maintaining the scheduling database, producing final exam schedules, as well as designing and generating various management reports. The Scheduling Coordinator also helps maintain official records and files related to the curriculum. The successful candidate will provide excellent customer service while interacting with students, the advising community, and administrative offices (e.g., Bursar, Admissions, Financial Aid, etc.)

to resolve scheduling and other student-related issues. The Scheduling Coordinator will also assist with other student-support activities such as staffing the front desk and addressing student concerns through calls, emails, or in-person meetings. Availability to work evening and weekend hours to represent the Registrar’s Office at on-campus events as assigned by the Registrar is required.

• Under the supervision and direction of the Associate Director for Scheduling:
  Use Banner software and scheduling databases such as 25
  
  Live and Infosilem to develop and maintain the schedule of classes database, web, and publication; oversee/supervise data entry of preliminary schedule; identify and resolve problems; provide technical expertise as it relates to 25
  
  Live or Infosilem to staff of academic units; suggest/implement improvements for schedule database maintenance, and coordinate the development and appropriate coding of special scheduling information.
• Manage the use of all university teaching facilities including classrooms, laboratories, and other related facilities using scheduling and room software such as Infosilem and 25
  
  Live.
• Create/produce summer and winter schedules and coordinate related room usages.
• Coordinate final exam and common exam schedules.
• Provide ongoing training to staff in requirements/functions of schedule development; analyze training needs of staff entering the preliminary schedule.
• Ensure the workload manual and the course master file used in schedule development reflect any approved changes.
• Review, edit, and correct preliminary schedules, build reports and schedule drafts for accuracy and conflicts; assign or verify appropriate dates, codes, and numbers; and assign rooms to resolve conflicts.
• Help train department scheduling coordinators and others in the development and production of the academic schedule of classes for the University and provide training in the proper operation of the scheduling software system.
• Work with the Associate Director in preparing and coordinating the schedule timeline for completion and publication of the schedule of classes.
• Review the course schedule for accuracy before it is posted for the review of students and faculty.
• Under the supervision of the Associate Director, collaborate with the CSIS (CRM and Student Information Systems) team in the development of process mapping, participation in user testing, and analysis of problems encountered during testing phases.
• Working with the Associate Director, make recommendations for system functionality objectives and improvements as related to the scheduling functions; prepare and maintain documentation for scheduling processes.
• Help evaluate course needs based on student educational plans and identify gaps in course offerings in the schedule; evaluate available time/space for optimizing course offerings and areas where the schedule impacts student progress.
• Learn and cross-train as backup for enrollment compliance reporting for the National Student Clearinghouse and the National Student Loan Data System (NSLDS).
• Perform related duties as assigned.

• Serve on internal and external committees as a representative of the Registrar’s Office.
• Provide support to the Registrar and other Professional/Administrative staff members, as…