Court Services Clerk

Overview of the Position The Clerk’s Office of the U.S. District Court for the District of New Jersey is seeking a highly self‑motivated, organized and detail oriented, customer and team focused individual for a full‑time, court services clerk position in the Newark clerk’s office. Under the general direction of the court services supervisors and/or the court services manager, the court services clerk will provide operational and administrative support within the Court Services Department primarily for the jury program.

Providing additional assistance with the Alternative Dispute Resolution (Arbitration and Mediation), Criminal Justice Act (CJA), and interpreter programs, as necessary and/or instructed. The candidate must travel throughout the district, as needed.

• Assists in the preparation of the qualified jury wheel to include, printing, scanning, reviewing and processing of responses to juror qualification questionnaires. Performs and assists in the summoning and empanelment functions of jurors for petit and grand jury services, including orientation and facilitation of payments and logistical considerations.
• Processes requests using eJuror. Maintains and responds to voicemail and the help email in‑box for all vicinages and assisting with non‑compliant jurors, as instructed.
• Reviewing hardship requests made by prospective jurors, in accordance with the approved criteria outlined in the District of New Jersey Jury Plan and consistent with the Jury Selection and Service Act of 1968.
• Updates the Juror Management System (JMS) and the Automated Juror Information System (AJIS, as appropriate and consistent with scheduling). Assists in the preparation of monthly statistical, internal reports and workflows.
• Troubleshoots technical issues with appropriate support internally and externally to resolve issues.
• Assist ADR staff, in providing support and coordination of Arbitration hearings and Mediation scheduling and logistical concerns associated with external parties.
• Maintains, monitors and responds to various help desks in Court Services programs, as directed.
• Assists and provides administrative support to the Criminal Justice Act program and Court staff in various facets of the eVoucher program, as instructed.
• Assists and provides secondary administrative support to the Interpreter Program;
  Monitors and facilitates requests and calendaring for Interpreter services, while Staff Interpreter is in assignments, when instructed.
• Interacts with members of the public, all Judicial Officers, the Clerk, Management and Supervisors, Courtroom Deputies, Chambers staff, Probation and Pretrial Agencies, U.S. Marshal Service and Court Security Officers, the U.S. Attorney’s Office and members of the Bar.
• Performs other duties as assigned and required.
• Travel to other divisional offices is required.

The successful candidate must have at a minimum a high school diploma and the equivalent of two years of general experience. A college degree is desirable. To qualify for the CL 25 - CL 26 level, at least one year of specialized experience is required. Promotion eligibility to CL level(s) is based upon achieving performance benchmarks and demonstrated proficiency. Due to the need to travel to other divisional offices, a valid state driver’s license is required.

Court Preferred Knowledge and Skills

The successful candidate will demonstrate initiative and a professional attire and demeanor. Experience in public speaking is helpful and the ability to handle multiple duties and prioritizing tasks simultaneously and efficiently, both in a team setting and independently, is essential.

Interaction will be with various individuals; therefore, the candidate should possess excellent interpersonal, written and verbal communication skills. General knowledge of Court and/or legal terminology is preferred. Understanding of Clerk’s Office procedures as related to Court operations is preferable.

The ability to review and apply the appropriate statutes using the Guide to Judiciary Policy:
Volume 4;
Chapter 5 Alternative Dispute Resolution, Volume 7
- Defender Services, Volume 5
- Interpreter Program, Volume 4;
Chapter 3
- Jury…