Team Member, Retail

Tunnel Car Wash Team Member – Splash In

Location:

Newark, DE

Pay: $15.50 - $18.00 per hour

Schedule:

Full-time and part-time opportunities available (days, nights, weekends, and holidays may be required)

As a Tunnel Car Wash Team Member at Splash In, you’ll help keep our tunnel running safely and smoothly while delivering a fast, friendly experience for every customer. You’ll work outdoors, stay active, and be part of a team that takes pride in doing things the right way—safely, efficiently, and with a “customer-first” mindset.

• Operate the tunnel car wash system by following standard procedures and keeping equipment running effectively.
• Monitor tunnel performance, water/chemical levels, and flag issues promptly to keep operations moving.
• Greet customers, answer questions, and guide them through payment and wash preparation steps.
• Help customers prep vehicles for the wash (e.g., guiding onto conveyor, confirming windows closed, antennas retracted, and loose items secured).
• Follow all safety protocols, including chemical handling, PPE use, and traffic flow guidelines.
• Maintain cleanliness across the facility (tunnel, wash bay, vac areas, trash, and general site upkeep).
• Pitch in where needed—tire shine, loading, stocking, greeting—to support efficiency and the overall customer experience.

• High School Diploma or equivalent (preferred)
  -or- ability to complete employer-paid GED program.
• Comfortable working outdoors, assisting customers, and recommending/upselling products when appropriate.
• Ability to lift up to 30 lbs.
• Flexibility to work weekdays, weekends, and holidays (car washes operate 7 days a week).
• Ability to perform the essential functions of the role with or without reasonable accommodation.

• Experience in customer service or sales.
• Strong teamwork and communication skills.
• Comfort adapting to change in a fast-paced environment.

• Adapting and responding to change
• Working with people
• Delivering results and meeting customer expectations
• Deciding and initiating action
• Persuading and influencing

Splash In ECO Car Wash is part of the Wills Group family of brands, a 100-year-old, family‑owned company rooted in the Mid‑Atlantic. While Wills Group provides the strength, stability, and long‑term vision of an established organization, Splash In operates with the energy and growth mindset of a brand on the move.

At Splash In, you’re not just working at a car wash—you’re part of a team focused on delivering fast, friendly, and high‑quality service every single day. We’re committed to eco‑conscious operations, strong community connections, and creating opportunities for team members to grow with us. As we continue expanding across the region, you’ll have the chance to build skills, take on new responsibilities, and be part of a company that values hard work, accountability, and customer‑first service.

• Financial Well‑being: 401(k) with employer‑matched contribution up to 7% and financial planning assistance.
• Career Growth: Advancement opportunities in the Mid‑Atlantic region.
• Employee Discounts: Free coffee and fountain beverages, plus discounts on fresh food and car washes. Enjoy discounts on theme parks, Broadway shows, concerts, travel, shopping, dining, and wellness services.

• $500 Life Balance Account: Annual contribution for eligible healthcare expenses (eligibility after 6 months of employment).
• Education: GED completion program for sales associates.

• Paid Time Off: Vacation starting at 2 weeks, sick and personal leave, plus paid holidays, including an annual floating holiday.
• Paid Community Engagement: 2 paid community service days each year.
• Paid Parental Leave for new parents.
• Education and Development: 100% tuition reimbursement, robust development programs, and certificate program assistance (up to 100% employer‑paid). Employer‑paid GED completion program is also available for sales associates.
• Healthcare: Affordable medical, dental, and vision plans with an option for a health savings account.
• Insur…