Retail Operations Supervisor

Retail Operations Supervisor – David's Bridal

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At David’s Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress that matches her personal style—or the career that’s a perfect fit. We’re looking for leaders with diverse backgrounds and fresh ideas to help create a uniquely personal retail experience.

• Leads and models a customer‑first culture across all roles.
• Accountable for active floor management by assigning shifts, reviewing results, and providing feedback to maintain a five‑star customer experience.
• Provides ongoing coaching and training to enhance individual selling skills, behaviors, and processes.
• Monitors the store payroll to ensure hours do not exceed the monthly budget, accurately monitoring and acknowledging timesheets for all roles that clock in and out for all scheduled shifts, breaks and meals.
• Assists in leading the store to achieve Total Monthly Income (TMI) goals consistently by executing foundational excellence and performance-based leadership for front‑of‑house and alterations combined.
• Monitors inventory management, special orders, receiving processes, layaway, mark out of stock, repairs, and ensures first‑quality standards for all merchandise.
• Communicates daily sales goals to all team members and drives action through Chat Ins/Chat Outs.
• Observes individual team member performance and enforces action plans for improvement through weekly performance discussions using customer reviews and mystery shops.
• Assists in building a strong bench and talent pipeline, ensuring the store is always staffed, to achieve all staffing goals and fills open positions within 30 days.
• Other duties as assigned.

• High School Diploma or equivalent degree.
• Two‑four years of prior retail management experience in an apparel or specialty store environment.
• Prior experience with a computerized POS system.

Full‑time hours Sunday through Saturday – 40 hours a week.

While performing the duties of this job, the employee is required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; and talk to and hear customers. The employee must occasionally lift up to 25 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer and other electronic devices for long periods of time.

• Rewarding environment and competitive pay.
• Generous team‑member discount after first pay period.
• Dayforce Wallet – get paid early!
• Health/Dental/Vision insurance.
• 401(k) program.
• Paid vacation, sick days, and holidays.
• Pet benefits.

Our mission at David’s Bridal is to embrace the ideas of Diversity, Equity, and Inclusion. We vow to create a culture where all forms of diversity are celebrated and seen as valuable. David’s Bridal encourages applications from all qualified candidates. We have a great record of accommodating persons with disabilities. Contact Human Resources at  or  if you need accommodation at any stage of the application process or want more information on our accommodation policies.