Retail Shortage Control - Part Time
Listed on 2026-01-12
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Retail
Retail Associate/ Customer Service
Join our team as a Shortage Control Associate and contribute to a secure shopping environment while delivering exceptional customer service!
As a Shortage Control Associate (SCA), your role directly impacts the store's security and the overall shopping experience for our customers. You will monitor store entrances, exits, and high‑risk areas to mitigate theft and create a safe environment.
Command Presence- Maintain a professional appearance at all times, wearing designated dress standards, radio, and earpiece.
- Stand positioned at the front of the store, remaining vigilant and aware of surroundings.
- Greet every customer entering or exiting the store with a warm smile and a loud, friendly greeting to promote a sense of control and security.
- Create a secure environment and reduce opportunities for theft.
- Possess mastery of top shortage areas and support programs aimed at theft reduction.
- Effectively communicate theft‑prevention information during store rallies, collaborating with the Manager on Duty.
- Conduct bag and package checks on store and corporate associates, ensuring adherence to safety and security standards.
- Understand the role you play in keeping the store and assets safe and secure.
- Provide support in training associates on shortage reduction programs and processes.
- Model safety as a top priority and address any unsafe practices promptly.
- 1+ years of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations is preferred.
- Ability to stand and walk for extended periods and visually monitor the store environment.
- Ability to maintain confidentiality.
- Ability to review, analyze, and comprehend business trends.
- Ability to exhibit a positive demeanor, strong posture, and energetic greeting.
- Ability to work in a fast‑paced, high‑pressure environment with detailed focus and disciplined decision making.
- Excellent communication with customers and co‑workers.
- Excellent leadership skills that foster productive business relationships.
Candidates must be able to work a flexible schedule, including nights, weekends, and holidays as required.
Desired Qualities- Excited to deliver great value to customers every day.
- Take pride and ownership in helping drive positive results for a team.
- Committed to treating colleagues and customers with respect.
- Believe in the power of diversity and inclusion.
- Want to participate in initiatives that positively impact the world around you.
You will enjoy a competitive wage, flexible hours, and an associate discount. Part‑time associates, based on hours worked, may be eligible for Burlington's benefits package, including medical coverage and a 401(k) plan. Part‑time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law.
We provide a variety of training and development opportunities so associates can grow with us.
Job Information- Base Pay: $15 per hour
- Location: 00272 - Newark
- Posting Number: P-10
- Address: 55 University Plaza, 19702 Newark, DE
- Position Type: Regular Part‑Time
- Career Site Category: Store Associate
- Position Category: Retail Store
Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity. We are an equal opportunity employer and comply with the Americans with Disabilities Act (ADA).
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