AWM Marketing Control Manager, Vice President

As a Control Manager within Asset Wealth Management (AWM), you will support the implementation and maintenance of Compliance Operational Risk Environment (CORE) framework for AWM Marketing. You will collaborate with the business units to implement and maintain controls necessary to mitigate operational risks, which includes using a risk based approach to assess the control environment, partnering with the business to design effective controls, participating in controls testing and function as part of a team to provide oversight to ensure compliance with policies and standards.

You will also be responsible for working across diverse and cross‑functional organizations to manage issues and develop plans, identify solutions, and drive continuous improvement through participation and/or ownership of key control initiatives, self‑assessments and root cause analysis along with ongoing process review and control testing.

For this role, candidates must be able to physically work in either our Newark, DE, or Columbus, OH, offices full time according to the schedule determined and communicated by direct management.

• Collaborate with senior business management and partners across AWM functional areas (e.g., Legal, Finance, Compliance, Risk, Regulatory Strategy, Regulatory Exam Managers (REM), Control Management) and geographies to share information and create synergies
• Help establish control governance and reporting to identify meaningful metrics to inform on health of operational risk and control environment; elevate control breaks based on key reporting indicators; and manage control committees and forums.
• Oversee completion of relevant CORE Governance deliverables and assessments such as Compliance and Operational Risk Summaries, Process Owner Reviews, and Quarterly MRI reviews.
• Maintain adherence to key Control Management standards (e.g. CORE, Control Committee, Risk , Risk Acceptance, Legal Entity).
• Support setup and management of relevant FW Common Processes and associated risks and controls in CORE
• Review business procedures; ensure annual process reviews and attestations (e.g. Business resiliency plan, Estimations/ User-Tool Inventory)
• Monitor metrics to facilitate management actions for breached metrics
• Participate in regular AWM Issue Review Forums with cross functional stakeholders to ensure consistent issue management practices.
• Support planning and employee engagement activities for AWM Controls
• Partner with AWM Control Managers as well as Firm wide Controls teams to ensure ongoing and effective CORE data quality, governance, reporting and drive continuous improvement.

• Bachelor’s degree or equivalent experience required
• 7+ years of financial services experience in controls, audit, quality assurance, risk management, or compliance preferred
• Management experience preferred
• Proficient knowledge of control and risk management concepts with the ability to design, create and evaluate a Risk & Control Self‑Assessment in conjunction with business partners
• Experience with and knowledge of the Asset Wealth Management business and applicable regulations
• Demonstrate confident leadership and sound judgment to influence a strong culture and risk management with the ability to make subjective and informed decisions
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio) with the ability to develop compelling and meaningful executive presentations that will drive opportunities / recommendation for improvement
• Excellent written and verbal communication skills with an ability to influence business leaders in a meaningful and actionable manner
• Exceptional interpersonal skills, collaboration and relationship building skills
• Solid critical thinking, attention to detail and analytical skills; able to synthesize large amounts of data & formulate appropriate conclusions and able to understand a process and associated risk to inform control design
• Flexible, adaptable to shifting priorities; manages competing priorities to achieve the most effective result and able to work in a fast‑paced, results driven environment
• Can Spam, Privacy, Marketing, Content, Communication and Digital experience a plus