Monitoring Analyst

A Few Words About Us Integrated Resources, Inc is a premier staffing firm recognized as one of the tri-states most well-respected professional specialty firms. IRI has built its reputation on excellent service and integrity since its inception in 1996. Our mission centers on delivering only the best quality talent, the first time and every time. We provide quality resources in four specialty areas:
Information Technology (IT), Clinical Research, Rehabilitation Therapy and Nursing.

Title:

Monitoring Analyst

Location:

Newark, DE

Duration: 6 Months

Job Description:

Main Responsibilities:

• High School Diploma with 7+ years’ experience.

• Leads a team of computer operators.

• Operates one or more computer systems, enters more complex commands on computer and peripheral equipment to execute job production applications and resolve equipment failures.

• Under limited supervision, performs a wide range of tasks of varying complexity.

• Resolves a broad range of difficult operating problems.

• Performs more complex daily, weekly or nightly backups on systems to maintain production.

• Maintains audit trail of job activities and status to document productivity.

• Maintains more comprehensive quality records to ensure standards are met.

• Researches peripheral equipment and error messages displayed on monitor to detect faulty output or machine stoppage.

• Tests, evaluates and resolves more complex equipment problems/system outages and escalates issues as necessary to maintain job production.

• Monitors customer data file restores ensuring that data are current and accurate.

• Assists workers in classifying, cataloging and maintaining tapes to oversee and maintain computer operations.

Additional

Skills:

• 3+ years of Remedy, USD, Netbackup, Brightstor, TSM, Backup Exec, Omniback

• Will monitoring backups across multiple backup interfaces (Netbackup, Backup Exec, Brightstor, TSM, Omniback).

• Respond to all backup failures, device failures, tape issues, and restores reported to the backup monitoring tools:
Admin Console, DPQM, SMARTS, etc.

• Diagnose and troubleshoot backup and device failures, attempt resolution in accordance with documented standard operating procedures and troubleshooting guides.

• High School Diploma with 7+ years’ experience

If you are not interested in looking at new opportunities at this time I fully understand. I would in that case be appreciative of any referrals you could provide from your network of friends and colleagues in the industry. We do offer a referral bonus that I’d be happy to extend to you if they turn out to be a great fit for my client.

Thank you for your time and for consideration. I look forward to hearing from you.

Kind Regards

Technical Recruiter

Integrated Resources, Inc.

Direct Line :  Ext 301

Board:

Gold Seal JCAHO Certified for Health Care Staffing

“INC 5000’s FASTEST GROWING, PRIVATELY HELD COMPANIES” (8th Year in a Row)