Microsoft Systems Engineer

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Power Home Remodeling is a leader in the home remodeling industry and has a robust technical infrastructure built to support both employees and customers. Power has a strong focus on company culture, teamwork, and the ability for everyone to contribute to achieving goals. Power is looking for a Systems Engineer to work at our headquarters location in Chester, PA. System Engineers at Power build and maintain the infrastructure that supports our mission‑critical Corporate IT Systems.

• Plan, provision, and maintain on‑premise hardware and server infrastructure
• Perform system upgrades, patching, and lifecycle management for infrastructure and ERP‑supporting systems.
• Coordinate with ERP vendors on projects, upgrades, and support tickets.
• Maintain and improve infrastructure using automation tools and scripting.
• Support and maintain systems backing Microsoft Dynamics Great Plains, including Windows Server and SQL Server components.
• Participate in an on‑call rotation using Pager Duty to respond to and resolve incidents.
• Troubleshoot and resolve complex infrastructure and system issues across multiple layers.
• Respond and resolve complex infrastructure and ERP‑related issues as needed.
• Maintain accurate documentation, runbooks, and operational procedures.
• Contribute to infrastructure modernization and reliability initiatives.
• Partner closely and support Corporate Finance, vendors, and development teams to ensure system availability and performance.

• Strong ability to communicate clearly and collaborate effectively.
• Comfortable working in an Agile environment, tracking work and progress.
• Proactive mindset with a strong desire to learn, improve, and automate.
• Ability to follow established standards, procedures, and best practices.
• Demonstrates strong customer empathy and a service‑oriented mindset when supporting critical systems and stakeholders.
• High sense of quality, ownership, and accountability.
• Capable of proposing and implementing custom in‑house solutions to meet business needs.

• Strong experience administering Windows Server environments (2016‑2022)
• Experience supporting on‑prem Microsoft infrastructure, including DNS, Group Policy, File services, and high availability solutions
• Experience supporting ERP systems, preferably Microsoft Dynamics Great Plains
• SQL Server administration fundamentals (backups, maintenance, performance basics)
• Experience with virtualization and IaaS technologies (VMware, Hyper‑V, Proxmox, or similar)
• Infrastructure automation and configuration management experience (Ansible, Puppet, or similar)
• Scripting experience using Power Shell, Bash, and/or Python
• Understanding of Git workflows and version‑controlled infrastructure
• Experience with monitoring, alerting, and logging systems
• Ability to diagnose, troubleshoot, and resolve complex, multi‑system issues
• Experience debugging and maintaining custom infrastructure tooling or scripts

• Hands‑on experience with physical data centers and server hardware
• Exposure to container infrastructure (Docker, Kubernetes)
• Infrastructure‑as‑code practices
• Experience with authentication systems (Active Directory, LDAP, OIDC)
• Experience with metrics visualization platforms and observability tooling

• Full medical, dental, life, and disability insurance plans that can be tailored to your specific needs and the needs of your family
• A competitive 401(k) retirement savings program matched by Power
• Competitive salary
• All the tech you need – we’ll pay for whatever hardware and software you need to work and make sure you’re regularly upgraded to the latest versions
• Personal development – we provide books, courses, and conferences
• Paid parental leave – when the time comes to welcome a new member of the family, we offer paid parental leave
• 3 events per year focused on internal development and improvement

Power Home Remodeling Group is an equal opportunity employer, and we are committed to hiring a diverse and talented workforce. If you have a disability or special need that requires accommodation, please submit the accommodation request to

Entry level

Full‑time

Information Technology

Consumer Services

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