Office Assistant , Primary Care at Springside

Office Assistant I, Primary Care at Springside

Life insurance, parental leave, paid time off, tuition assistance, 403(b).

Jan 27, 2026

Christiana Care Primary Care at Springside is looking for a Medical Office Assistant I.

Christiana Care Primary Care at Springside is located at 300 Biddle Avenue in Glasgow, Delaware. Christiana Care Primary Care at Springside provides comprehensive primary medical care services for both adults and children. The practice offers various healthcare services, including gynecology and women's health, immunizations, physical examinations, preventive medicine, and treatment for both acute and chronic conditions. Additionally, on-site lab services are available to facilitate patient care and enhance diagnostic efficiency.

As a Medical Office Assistant I, you play a crucial role as the initial point of contact between the practice and patients. Your responsibilities include fostering a friendly, welcoming, and efficient environment. This position entails serving patients with poise and compassion, managing phone inquiries, responding to patient questions, scheduling appointments, registering patients, and updating electronic medical records (EMR). Each interaction with a patient reflects on the practice, underlining the importance of your role in delivering quality service.

• Monday & Wednesday from 7:30am to 7:00pm
• Tuesday & Thursday from 7:30am to 5:00pm
• Friday from 7:30am to 4:30pm

The Medical Office Assistant I key responsibilities include scheduling appointments with consideration of insurance details, greeting patients professionally to collect demographic and financial information, and processing referral information while maintaining patient confidentiality. The Medical Office Assistant I will collect payments according to insurance guidelines, verify coverage, coordinate referrals, and perform daily reconciliation of appointments and payments. The Medical Office Assistant I communication tasks include answering phone calls professionally, relaying messages accurately, and utilizing EMR to communicate with providers and staff.

The Medical Office Assistant I ensures timely updates to patients on issues until resolved, facilitates necessary testing and appointments, and prepares medical records by scanning and indexing reports into patient charts. The Medical Office Assistant I is responsible for researching patient issues and providing timely responses, assisting with administrative tasks such as copying and faxing, and adhering to safety protocols while reporting any unsafe conditions.

Additional duties may be assigned as required.

• Two retirement planning offerings, including 403(b) with company contributions.
• Generous paid time off with annual roll-over and opportunities to cash out.
• 12 weeks paid parental leave.
• Tuition assistance
• Incredible Work/Life benefits including annual membership to , access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets, insurance and much more!

• High School Graduate or GED required.
• Experience in a medical office setting is preferred but not required.

• Attention to detail
• Adaptability
• Excellent communication skills
• Organization
• Problem-solving

When we lead with love, excellence is inevitable.

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Hourly Pay Range: $17.32 - $25.12. This pay rate/range represents Christiana Care's good faith and reasonable estimate of compensation at the time of posting. The actual salary within this range offered to a successful candidate will depend on individual factors including, without limitation, skills, relevant experience, and qualifications as they relate to specific job requirements.

Christiana Care is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

Post End Date:
Jan 28, 2026

EEO Posting Statement:
Christiana Care offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program. To learn more about our benefits for eligible positions visit (Use the "Apply for this Job" box below)./

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