Fraud Team Support Analyst

The supplier call is scheduled for Friday, Jan 23rd 12 PM PST. Dial in by phone +***,,#.

Fraud Team Support Analyst

Newark, DE - Hybrid - 4 days Onsite

• Responsible for performing research into suspicious activity and other anomalies to mitigate fraud and prevent losses to clients and the firm by utilizing a combination of applications, internal systems, and analysis methodologies.
• Participates in the initial investigation, which may involve client contact, and thoroughly documents cases.
• Collaborates closely with other frontline fraud teams and refers cases for further root cause investigation, as necessary.
• May perform routine regulatory reporting or other administrative functions and duties to support the team.
• Prior fraud investigation and/or fraud detection experience is preferred.

• Perform analysis on clients' transactions identified through the monitoring system that involves various transaction types including but not limited to credit, cash, wire transfers, remote deposit capture and loans.
• Conduct and document, timely investigations with well-reasoned and supported decision-making.
• Utilize a variety of internal bank systems and external research tools to investigate, research, and prepare documentation related to fraud investigations consistent with the resolution of the investigation and perform root cause analysis to identify solutions to reduce future fraud risk.
• Conducts follow-up with line colleagues and clients for any missing or necessary information.
• Demonstrate personal excellence including punctuality, integrity, and accountability.
• Think critically and exercise independent judgement.
• Apply subject matter expertise in the financial services industry to drive improved fraud detection and prevention.
• Champion activities across the fraud organization for identified risk events.
• Provide escalation support for fraud operations.
• Communicate emerging fraud trends across client operations.

• Minimum 2 years' experience in risk management or fraud related functions
• Preferred 2 years' experience in fraud detection or investigations
• Advanced computer experience required (e.g. MS Word, Outlook and Excel)
• Must work well in a team environment, as well as independently.