Sr. Assistant Dean, Student Services, College of Engineering

University of Delaware

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Job No: 502723

Work Type:
Staff

Location:
Newark, DE/Hybrid

Categories:
Academic Administration

This position will be posted until filled. The search committee will begin reviewing applications on February 1, 2026.

Pay Grade: 32E

Under the limited direction of the Associate Dean for Undergraduate Education, the Sr Assistant Dean of Student Services is responsible for developing and coordinating undergraduate advisement for the College of Engineering. As a member of the Dean's senior staff, the Sr Assistant Dean oversees the coordination of undergraduate programs and provides leadership in developing initiatives related to academic programs and student services.

Thorough knowledge of collegiate student policies and procedures is required. The Sr Assistant Dean provides both short‑and‑long‑term direction for the unit and is accountable for unit practices and procedures; has regular contact with senior University officials, faculty, parents, and students; and participates in goal setting and policy and program development for the College of Engineering. The Sr Assistant Dean must act decisively and diplomatically in resolving situations that are unique, controversial, or not fully resolved by others.

The Sr Assistant Dean supervises the work of an Administrative Specialist and coordinates the efforts of 10 Academic Advisors relative to academic advising and student services. They also coordinate teams of faculty and students for various projects and events related to undergraduate retention, academic services, and advisement.

• Lead the COE Academic Advisement and UG Services office which serves as the central resource to faculty and staff in Engineering departments and programs and to the University in general on student success, retention, student services and academic advisement issues for 2,500 Engineering undergraduate students.
• Interface directly with senior faculty members, Department Chairs, Deans, Assistant and Associate Vice Presidents, and the senior leadership in the provost's office.
• Manage workloads and projects, conduct yearly performance appraisal evaluations, and suggest job performance improvements.
• Recommend, develop, and administer policy regarding undergraduate advisement, student success, and student retention through membership on the Assistant Deans Subgroup convened by the Associate VPs for Enrollment Management. Serve on ad‑hoc sub‑committees within and external to the COE to operationalize student success and retention strategies.
• Manage the College summer, fall, and spring New Student Orientation (NSO), registration, and advisement processes, including training of academic advisors. Coordinate COE International Student NSO and advisement of Associate in Arts students transitioning to majors in the COE.
• Coordinate advisement and provide policy information to dismissed students and students considering transferring into the COE. Manage the twice‑yearly Restricted Major Change of Major Process in the College.
• Manage the College online Academic Progress Report and degree audit process resulting in certification of undergraduate major, minor, certificate, and Grand Challenges Scholars academic plans.
• Provide academic program policy and procedural information to support Undergraduate Education and the College's Educational Activities Committee to facilitate the revision of curricula and courses especially as related to the undergraduate curricula.
• Manage the College process for admissions and registration actions, and the College processes for Academic Withdrawal, Leaves of Absence, Academic Warning, Academic Suspension, Academic Renewal, and Applications for Readmission.
• Interpret and administer University academic policy to students, faculty, advisors, and staff (related to Drop/Add, withdrawal, medical leave, academic…