Associate, Business Analysis

When you join Sallie Mae, you become a champion for all students.

We’re on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big.

Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We’re changing. Because students need a better way.

We’re looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students—and for each other.

This is where diverse backgrounds, beliefs, and perspectives matter. It’s where you’re empowered to bring your authentic self to work.

Feeling your best allows you to do your best. Our benefits take care of the whole you—from physical and mental to financial and professional. You’ll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more.

We’re obsessed with impact and making a real difference. For us, that means putting relationships first, asking “why not?” when tackling challenges, and continuously learning new skills.

Come do more than join something, change something. For students, for future generations, for the future of education.

The Associate, Business Analysis will support the business analysis function by gathering, analyzing, and interpreting data to provide insights and recommendations that drive informed decision‑making and operational improvements. You will collaborate with stakeholders, assist in data analysis, and contribute to projects aimed at optimizing business processes.

• Provide recommendations on creditworthiness of educational institutions by conducting financial and qualitative analysis using an inbuilt tool.
• Ensure ongoing compliance by regularly reviewing and monitoring the performance of existing partner institutions complete with website reviews and reviews of commission actions.
• Conduct market/industry research to identify trends, risks, and opportunities. Support providing actionable insights on how evolving market conditions may impact business strategy and performance.
• Assist in execution and automation of operational processes.
• Support the development and maintenance of operational documentation, including process manuals and standard operating procedures (SOPs).
• Collaborate with stakeholders to gather requirements, understand business objectives, and identify opportunities for analysis and improvement.
• Conduct research and gather relevant information to support analysis and provide context for findings.
• Review discharge cases by collecting evidence and providing recommendations as per procedure.
• Assist in developing and presenting reports, dashboards, and presentations to communicate analysis findings to stakeholders.
• Support project management activities, including tracking project milestones, timelines, and deliverable.

Minimum: education, skills and experience required.

• Self-starter, strong organizational skills.
• Bachelor's degree in business, finance, economics, statistics, or related field.
• Strong analytical and problem-solving skills with the ability to interpret data sets and develop data-driven strategies.
• Excellent verbal and written communication skills, with the ability to effectively communicate findings and recommendations to senior leadership and stakeholders.
• Experience working with cross‑functional teams.
• Interest in market and industry research.
• Ability to thrive in a fast‑paced, dynamic work environment.

• 1+ years of experience in business analysis or related field.
• Ability to read and interpret financial statements.

This role will require travel.

The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with…