Scheduling Coordinator

Position Overview

We are seeking a highly organized and dependable Scheduling Coordinator to join our team in a hybrid work environment (two days in-office are required). This role is responsible for managing staff schedules, coordinating client services, and ensuring efficient daily operations. The ideal candidate must have home care administration experience, thrive in a fast-paced setting, communicate effectively, and remain flexible to meet the needs of both clients and staff.

This position includes an on-call rotation, requiring availability outside standard business hours when necessary.

Competitive pay based on experience, supportive team culture, opportunities for growth and professional development, and a flexible hybrid work structure.

• Create, manage, and maintain staff schedules to ensure proper coverage.
• Coordinate service assignments and respond quickly to schedule changes or call-outs.
• Communicate with clients, caregivers, and office staff to ensure continuity of care.
• Monitor attendance, availability, and shift confirmations.
• Maintain accurate documentation, staff files and records, and update scheduling systems daily.
• Assist with hiring of new staff and orientation, problem solving, conflict resolution, and last-minute staffing needs.
• Support administrative tasks related to operations and scheduling.

• Previous scheduling, coordination, or administrative experience preferred.
• Strong organizational skills and ability to multitask under pressure.
• Excellent communication and customer service skills.
• Ability to work independently in a hybrid environment.
• Proficient with computer systems and scheduling software.
• Fast-paced, team-oriented office environment.

• Home Care administrative experience.
• Experience with Well Sky/Clear Care is a plus, but not necessary.
• Scheduling experience.
• Participate in an on-call rotation, including evenings and weekends.