Engineering & IT - Software Support Engineer

Position: Engineering & IT - Software Support Engineer 5

Maxonic maintains a close and long-term relationship with our direct client. In support of their needs, we are looking for a Engineering & IT - Software Support Engineer 5

Job Description

Job Title: Engineering & IT - Software Support Engineer 5

Job Type: Contract

Job Location: CA, USA

Work Schedule: On-site

Rate: $58.97-$63.51, Based on experience

Purpose of the Team

• This team focuses on customer and development issues that are flagged by different teams y are required to diagnose, test and submit de-bugging tickets for their findings in order to resolve the issues.
• Key projects: N/A
• Typical task breakdown and operating rhythm:
  The role will consist of access control module – this is the ECU that controls the entry to the vehicle and any issues that are found around this feature.

Compelling Story & Candidate Value Proposition

• What makes this role interesting?
• This role provides the opportunity to work in a niche area of the market. This role will allow the opportunity to gain useful knowledge within ACM and is a unique requirement tailored to all OEM positions within the vehicle industry.
• This team offers a very interactive and collaborative approach and allows the opportunity to work cross functionally within Lucid.
• This role offers the opportunity to gain a broader understanding of the vehicle industry and the processes and procedures around troubleshooting.

Candidate Requirements

• Years of Experience
  
  Required:
  
  5+ overall years of experience in the field.
• Degrees or certifications required:
  Computer Science degree is required to be eligible for this role.
• Disqualifiers: N/A
• Best vs. Average:
  The ideal resume would contain ACM experience, diagnostic experience and ability to work within another ECU software.
• Performance Indicators:
  Performance will be assessed based on meeting deadlines and quality of work

Top 3 Hard Skills Required + Years of Experience

• Minimum 5 years experience with access control module or another component on testing and diagnosis
• Minimum 5 years experience with Linux
• Minimum 5 years experience with Vector tool
• We are seeking a Software Support Engineer with 5 years of experience to join our connectivity team and contribute to the development of stable software solutions. In this role, you will gain hands‑on experience with Over‑The‑Air (OTA) updates, vehicle charging, and troubleshooting connectivity issues. You will also be working with infotainment software system issues with multiple team for their own domain.
  
  You’ll also assist in testing some of the key infotainment features along with development. One another key responsibility is interacting with internal and external customer about issues and debugging them along with development team and provide solutions for field service engineering team.
• Having work experience on TCU and Infotainment would be additional point. Responsibilities:
  Working with infotainment development team to understand and document issues to help field issues. Documenting steps clearly for knowledge transfer purposes.
• Assist in performing OTA updates to vehicles and ensure smooth rollouts.
• Help identify and troubleshoot connectivity issues involving LTE, WiFi, GPS, and networking.
• Participate in testing connectivity features and document results.
• Collaborate with the team to develop an understanding of vehicle networks and connectivity platforms.
• Gain exposure to vehicle communication protocols (e.g., CAN and CANoe).
• Contribute to the maintenance of test infrastructure
• Document issues clearly and coordinate with developers to resolve them efficiently.
• Key Skills & Knowledge Areas:
• Basic understanding of LTE, WiFi, GPS, and networking concepts.
• Familiarity with vehicle communication protocols and embedded systems (CAN knowledge is a plus).
• Interest in Linux systems and embedded software testing.
• Strong analytical and problem‑solving skills.
• Effective team collaboration and communication skills (written and verbal).

Qualifications

• 5 years of experience in support engineering, system testing, or a related field.
• Bachelor’s degree in Computer Science, Electrical Engineering, or related field, or equivalent experience.
• Exposure to embedded systems, vehicle diagnostics, or connectivity technologies is preferred.
• Eagerness to grow and learn from hands‑on work in automotive software testing and debugging.

About Maxonic

Since 2002 Maxonic has been at the forefront of connecting candidate strengths to client challenges. Our award‑winning, dedicated team of recruiting professionals are specialized by technology, are great listeners, and will seek to find a position that meets the long‑term career needs of our candidates. We take pride in the over 10,000 candidates that we have placed, and the repeat business that we earn from our satisfied clients.

Interested

in Applying?

Please apply with your most current resume. Feel free to contact Harkirat Singh ( / (408) 400‑2319) for more details.

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