Software Support Engineer

Description

Are you a Software Support Engineer looking to join one of the top companies in the automotive manufacturing industry
?

Are you looking to further your career and grow?

Do you have hands‑on experience with Over-The-Air (OTA) updates, vehicle charging, and troubleshooting connectivity issues?

If you answered yes to those three questions, then apply today!

Acara Solutions is seeking highly qualified candidates to work on site with our client in Newark, CA
. Interested?

• You will also be working with infotainment software system issues with multiple teams for their own domain.
• You’ll also assist in testing some of the key infotainment features along with development.
• Another key responsibility is interacting with internal and external customers about issues and debugging them along with the development team, and providing solutions for the field service engineering team.
• Working with the infotainment development team to understand and document issues to help address field issues.
• Documenting steps clearly for knowledge transfer purposes.
• Assist in performing OTA updates to vehicles and ensure smooth rollouts.
• Help identify and troubleshoot connectivity issues involving LTE, WiFi, GPS, and networking.
• Participate in testing connectivity features and document results.
• Collaborate with the team to develop an understanding of vehicle networks and connectivity platforms.
• Gain exposure to vehicle communication protocols (e.g., CAN and CANoe).
• Contribute to the maintenance of the test infrastructure.
• Document issues clearly and coordinate with developers to resolve them efficiently.

• Pay rate: $58.97/Hour.
• Hours:
  
  40 Hours/Week.
• Length:
  Temp (13 Months).

Required Skills /

Qualifications:

• High school diploma or GED.
• Minimum of 2 years of hands‑on experience with Over-The-Air (OTA) updates, vehicle charging, and troubleshooting connectivity issues.
• Minimum 2 years of experience with access control module or another component on testing and diagnosis.
• Minimum 2 years of experience with Linux.
• Minimum 2 years of experience with Vector tool.

Preferred Skills /

Qualifications:

• Experience on TCU and Infotainment.
• Basic understanding of LTE, WiFi, GPS, and networking concepts.
• Familiarity with vehicle communication protocols and embedded systems (CAN knowledge).
• Interest in Linux systems and embedded software testing.
• Strong analytical and problem‑solving skills.
• Effective team collaboration and communication skills (written and verbal).

Additional Information:

• Upon offer of employment, the individual will be subject to a background check and a drug screen.
• In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, Talent Rise, Viaduct) are an Equal Opportunity Employer. Race/Color/Gender/Religion/National Origin/Disability/Veteran.

Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.