Software Support Engineer
Listed on 2026-01-12
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Engineering
Software Engineer, Systems Engineer
We are seeking a Software Support Engineer with 5 years of experience to join our connectivity team and contribute to the development of stable software solutions. In this role, you will gain hands‑on experience with Over‑The‑Air (OTA) updates, vehicle charging, and troubleshooting connectivity issues. You will also be working with infotainment software system issues with multiple teams in their own domain.
You'll also assist in testing some of the key infotainment features along with development. One another key responsibility is interacting with internal and external customers about issues and debugging them along with the development team and providing solutions for the field service engineering team.
Having work experience on TCU and infotainment would be an additional point.
Responsibilities- Working with infotainment development team to understand and document issues to help field issues.
- Documenting steps clearly for knowledge transfer purposes.
- Assist in performing OTA updates to vehicles and ensure smooth rollouts.
- Help identify and troubleshoot connectivity issues involving LTE, WiFi, GPS, and networking.
- Participate in testing connectivity features and document results.
- Collaborate with the team to develop an understanding of vehicle networks and connectivity platforms.
- Gain exposure to vehicle communication protocols (e.g., CAN and CANoe).
- Contribute to the maintenance of test infrastructure.
- Document issues clearly and coordinate with developers to resolve them efficiently.
- Basic understanding of LTE, WiFi, GPS, and networking concepts.
- Familiarity with vehicle communication protocols and embedded systems (CAN knowledge is a plus).
- Interest in Linux systems and embedded software testing.
- Strong analytical and problem‑solving skills.
- Effective team collaboration and communication skills (written and verbal).
- 5 years of experience in support engineering, system testing, or a related field.
- Bachelor's degree in Computer Science, Electrical Engineering, or related field, or equivalent experience.
- Exposure to embedded systems, vehicle diagnostics, or connectivity technologies is preferred.
- Eagerness to grow and learn from hands‑on work in automotive software testing and debugging.
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