Site Manager

Site Manager - £34,000 Per Annum

Play a pivotal role in leading a skilled Soft FM team at Newark General Hospital. Delivering high‑quality, responsive services that meet patient, client and business expectations while driving value, compliance and continuous improvement.

• Lead the day‑to‑day delivery of all soft services, ensuring high standards and a great customer experience
• Drive efficiency and continuous improvement to meet performance and budget targets
• Inspire, manage and develop teams, overseeing rotas, absence, performance reviews and training
• Ensure full compliance with Health & Safety and Food Safety legislation
• Manage service quality, audits and KPIs, resolving issues and driving improvements
• Identify and manage operational risks, supporting business continuity and emergency planning
• Build strong relationships with stakeholders to support service excellence
• Produce clear, accurate reports and maintain compliance documentation using CAFM and MS Office

• Proven experience managing soft services within a facilities or hospitality environment
• Strong leadership and people management capability
• Excellent knowledge of Health & Safety and Food Safety regulations
• Experience managing budgets and delivering operational efficiencies
• Confident user of MS Office and CAFM systems
• Strong communication and stakeholder management skills

• Results‑driven, commercially aware and customer‑focused
• High integrity with the ability to hold others accountable
• Strong communicator who works collaboratively for the good of the business

• Experience managing senior third‑party relationships
• Retail or facilities management background
• IOSH (or equivalent) qualification
• Food Safety qualification