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IT Helpdesk Technician — 1st Line Support, ITIL Training; Newark

Job in Newark on Trent, Newark-on-Trent, Nottinghamshire, NG24, England, UK
Listing for: Searchability®
Full Time, Apprenticeship/Internship position
Listed on 2026-01-10
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Systems Administrator, Technical Support
Job Description & How to Apply Below
Position: IT Helpdesk Technician — 1st Line Support, ITIL Training (Newark)
Location: Newark on Trent

A forward-thinking public sector organisation is seeking an ICT 1st Line Support Technician in Newark. This full-time role involves providing first-line support, troubleshooting hardware/software, and ensuring service levels. The candidate should have knowledge of Active Directory and Windows systems, along with excellent customer service skills. Benefits include a Local Government Pension, generous annual leave, and ongoing training, including an ITIL Level 3 qualification.
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