Customer Insight & Experience Analyst
Job in
Newark on Trent, Newark-on-Trent, Nottinghamshire, NG24, England, UK
Listed on 2026-02-02
Listing for:
Cass Art
Full Time
position Listed on 2026-02-02
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, HelpDesk/Support -
Business
Customer Success Mgr./ CSM
Job Description & How to Apply Below
A customer-focused retail company is seeking a Customer Success Support specialist in Newark on Trent. In this role, you will blend customer service with detailed customer and commercial insight analysis. You'll spend 30% of your time addressing customer queries while identifying improvement opportunities through thorough analyses. Strong analytical skills and comfort with customer service platforms are essential. This position promises a dynamic work environment aimed at enhancing customer satisfaction and service delivery.
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