MOT Tester​/Technician

Overview

Our customers are at the heart of everything we do; we constantly strive to exceed our customers' expectations, providing quality, value, convenience and above all exceptional levels of customer care. Your customer relations skills will be a vital component of our offering, ensuring that we always delight our customers whilst building long-term relationships based on trust and integrity. Alongside your relevant qualifications we are looking for team members who are flexible, have great communication and customer service skills and are committed to our ethos of providing quality service, transparent pricing and above all convenience to our rapidly growing customer base.

• Automotive service & MOT: 2 years (minimum) (from the qualifications section)
• Full Driving Licence
• Level 3 Light Vehicle Maintenance & Repair
• Class 4/7 MOT licence

In N Out Autocentres are experts in vehicle servicing, MOTs & repairs. Established in 2008, we now have 30 autocentres nationwide offering our customers simple, transparent pricing and service that is second to none. We are 100% committed to customer satisfaction and are proud to be a Which? Trusted Trader. IN n OUT Autocentres are experts in vehicle servicing, MOTs & repairs.

We were established in 2008 and now have 30 autocentres nationwide.

Servicing Made Simple. We provide you with fixed prices, clear explanations, and great service, underpinned by our 100% customer satisfaction promise and the goal of getting you back on the road quickly and safely.

100% Commitment to Customer Service:
The IN n OUT Autocentre staff and our national Customer Care Team are trained and committed to ensuring 100% customer satisfaction at every stage of the journey. Manufacturer approved parts:
We only use parts that match or exceed original manufacturer specifications. All parts are guaranteed and do not affect your vehicle s manufacturer warranty status. Trained and Qualified Technicians:
All our workshop technicians are trained to the highest standards, many from big brand main dealers. We are a Which? Trusted Trader and are regularly audited by Which? to ensure openness and honesty with customers. We provide a total commitment to service and are subject to customer complaints procedures which may be escalated directly through Which?.

Wi-Fi, Coffee, Comfortable Sofas:
Our client waiting lounges feature high-speed Wi-Fi, free beverages, child s play area and baby change facilities. All designed for you to be comfortable and able to catch up on work or entertainment while you wait. 75% Repeat Customers: IN n OUT Autocentres has a very high percentage of repeat customers and score 4.7 on Trustpilot. We strive for 100% customer satisfaction.

We will never carry out any additional work unless authorised. Our team provides you with the best recommendations and advice to ensure your safety and the correct optimum running of your vehicle.

We can offer a competitive base salary with performance-related bonuses and incentives. You ll also enjoy colleague discount as well as other benefits such as free life assurance, an Employee Assistance Programme and access to a range of discounts on everyday goods, products and services.

• Company pension
• Cycle to work scheme
• Employee discount
• Free parking
• Life insurance
• On-site parking
• Referral programme
• Bonus scheme
• Performance bonus
• Quarterly bonus

The description above includes expectations on customer focus, service quality, and qualifications listed in the responsibilities and benefits sections. Please refer to the specific bullet points for the required qualifications.