Operations Supervisor

Join to apply for the Operations Supervisor role at American Medical Response
.

Full-time Road Supervisors! Starting rate from $26.52 - $33.16 per hour based on experience.

• Job Title:
  
  Road Supervisor
• Department:
  Operations
• Reports to:
  
  Operations Manager
• Job Summary:
  
  Road Supervisor shall be able to work alone or in a team to ensure all company, NYCT, and NYS DMV rules & regulations are followed. They plan monthly observations of operators’ performance while in service, investigate accidents/incidents, provide assistance in the event of a road call, assign qualified drivers to revenue routes as needed, hire, fire and discipline accordingly to ensure proper route coverage, manage Quality Control employees, oversee dispatcher duties, and handle driver discipline.

• Complete the monthly NDT Report (due on 5th)
• Maintain our PO Log
• Daily data entry gasoline fuel log
• Daily Midnight Verification Report and MTA Log
• Conduct new hire interviews
• Follow proper hiring procedures
• Prepare new driver personnel files in a timely manner
• Daily driver work scheduling
• Produce a holiday schedule for the office staff
• Update Personal as needed
• Update employee roaster for Medport monthly
• Update driver phone list periodically
• Investigate customer complaints, respond via email
• Data entry for road observation log
• Investigate code 61 reports
• Run AVL Reports as needed
• Dispatch as needed
• Monthly invoice - daily data entry and monthly printing
• Maintain the driver incentive log

• Manage and supervise employees and staff accordingly.
• Hold and maintain a valid NYS CDL Class C with passenger endorsement.
• Hold an Unrestricted license in effect for 3 years.
• Must be 21 years of age.
• Must qualify for Article 19-A and 21 NYCRR Part 6 of the NYS Department of Motor Vehicle.
• No more than 4 points accumulated within 3 years.
• No convictions for driving and vehicle while impaired or intoxicated within 5 years.
• No suspension or revocation of license during the 3 years.
• Three or more moving violations within 3 years.
• Three or more at fault accidents within 3 years.
• Satisfactory results from a drug and alcohol test administered in accordance with FTA regulations.

Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.

Check out our careers site benefits page to learn more about our benefit options.