Software Engineer - Machine Learning

About the Company

Meltwater, a pioneer of media intelligence and now Outside Insight, gives businesses the information advantage they need to stay ahead. More than 30,000 companies have used Meltwater’s media intelligence to stay on top of billions of online conversations and extract relevant insights to strategically manage their brands. Meltwater is dedicated to personal, global service built on the local expertise of 55 offices across six continents.

Meltwater is also committed to fostering the data science ecosystem through MEST, a pan-African entrepreneurial program and incubator, and Shack
15, a global data science community.

Meltwater’s Consumer Intelligence AI Team is looking for a Software Engineer in Machine Learning to help improve the multimodal semantic layer of MIRA, our AI assistant, while also developing innovative new features that power the next generation of applied generative AI in the Consumer Intelligence industry. This includes building agentic capabilities that allow MIRA to reason across data sources, orchestrate multi-agent/multi-step workflows, and generate complex, use‑case driven reports for customers.

You will own the software systems that power machine‑learning‑driven features from idea to production, with a strong focus on scalability, reliability, and operational excellence. You will work closely with ML‑focused engineers and product teams to bring models and experiments into robust, real‑world systems operating at massive scale.

• Design and evolve production‑ready systems, evaluation, and deployment at scale.
• Drive the development of industrial ML projects from ideation to deployment, with a primary focus on system design, infrastructure, scalability, and reliability, while progressively contributing to modeling, evaluation, and experimentation with support from the team.
• Own reliability, performance, monitoring, and operational quality of ML‑powered systems in production.
• You’ll write efficient, well‑tested and design code, build clean systems to empower MIRA with new advanced generative AI capabilities.
• Collaborate closely with product teams in their domains, building domain expertise, and leveraging ML to solve critical business problems.

• 2+ years of experience as a Software Engineer or Machine Learning Engineer building data‑intensive, distributed, or ML‑adjacent systems.
• You have strong software engineering fundamentals, including system design, data pipelines, APIs, and production debugging, with experience taking systems from prototype to production.
• Advanced knowledge in at least one programming language (Python or other e.g. Rust, Scala, Java).
• Passion for AI (in particular Generative AI), with a constant drive to stay updated and ahead of the curve.
• You are a team‑player, self‑learner and autonomous.
• MS, PhD, or equivalent practical experience in computer science, software engineering, or a related technical field.
• Nice to have:
  Experience building industry‑scale user‑facing ML/AI/Agentic applications.
• Nice to have:
  Experience with MLOps and Dev Ops principles and technologies (e.g. CI/CD, Terraform, Containerization, Kubernetes).
• Nice to have:
  Demonstrable experience with the full lifecycle of machine learning models – from development to deployment and monitoring.
• Nice to have:
  Experience with Information Retrieval systems in a production environment (Elasticsearch, Quickwit, Vespa, …) is a plus.

• You will work with a team of passionate people who are always willing to help and learn from others.
• You will have the opportunity to apply the most recent literature to concrete AI projects with a real impact on business.
• As a growing company, we combine a startup mindset with the resources necessary to commit to exciting new initiatives. At Meltwater, everyone has an opportunity to make a difference.
• Enjoy flexible paid time off that allows you to have an enhanced work‑life balance.
• Excellent medical, dental, and vision options.
• 401(k) matching, life insurance, commuter benefits, and parental leave plans.
• Complimentary Calm App subscription for you and your loved ones, because mental wellness matters.
• Energetic…