Software Engineer, Search

Our Mission Healthcare should work for patients, but it doesn’t. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive.

But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable.

Our Mission Healthcare should work for patients, but it doesn’t. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive.

But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable.

Zocdoc’s mission is to give power to the patient. To do that, we’ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around.

In time, this will drive quality up and prices down.

We’re 18 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on.

As a Staff Software Engineer on Zocdoc’s Search team, you will play a critical role in evolving one of the most important experiences we deliver to patients: helping them intuitively find and access the care that’s right for them. Our mission for 2025 and beyond is ambitious—we are transforming Zocdoc’s search into an intelligent, free-text, intent-driven experience powered by state-of-the-art embeddings, LLMs, and modern ranking models.

This evolution requires rethinking our search architecture from the ground up, working backward from what patients truly need, and delivering personalized, agentic flows that guide patients to care with unprecedented clarity and ease.

You will lead the design and development of high-performance, scalable frontend systems and shared component libraries using React, Type Script, JavaScript, and C# (Graph

QL). Your work will bring intelligent search capabilities to life through polished, accessible, and lightning-fast interfaces. You’ll set the technical bar for frontend engineering excellence while shaping the strategy of Zocdoc Search—helping unlock a new generation of intuitive, intelligent, and patient-centered search experiences.

• Passionate about building sophisticated frontend systems, especially shared UI components and experiences that need to scale across teams and products
• Excited to design intuitive, high-performance interfaces that help patients seamlessly express intent and discover care
• Motivated by the challenge of integrating LLM-powered, embeddings-driven, and streaming interactions into real-world search workflows
• A technical leader who thrives on architecting systems, mentoring engineers, and elevating code quality and team-wide execution
• An excellent communicator who collaborates effectively with product, design, and machine learning partners
• Energized by solving ambiguous experience and architectural challenges to deliver elegant, robust solutions

• Architecting and building core UI components, shared libraries, and high-performance frontend features that power Zocdoc’s next-generation search experience
• Partnering with design and product on intuitive, aesthetically refined search interfaces that support free-text input, autosuggest, recommendations, and conversational/streaming interactions
• Developing and optimizing React and Graph
  
  QL (C#) flows that prioritize low latency, reliability, and delight in highly…