Platform Engineer, Forward Deployed Engineering; FDE - NYC

About the team

OpenAI's Forward Deployed Engineering (FDE) org sits at the intersection of product, engineering, research, and go-to-market. We take frontier platform capabilities into the real world with design partners, turning raw customer signal into shipped software, repeatable patterns, and durable products.

The FDE Platform team is primarily a leverage function that scales the FDE org's impact to OpenAI's platform and products. We provide hands-on leverage by embedding with customer-tagged FDE pods to aid in architecting, product shaping, refactoring, and building. This team is perfect for highly collaborative software engineers who love innovating on cutting-edge products with other builders.

Platform Engineer is a role within Forward Deployed Engineering (FDE) for strong software and ML engineers who want to build new platform capabilities from scratch, grounded in real customer deployments.

You will partner with customer-tagged FDEs who are driving delivery and customer outcomes, and embed where you can provide the highest leverage. In practice that means working in the trenches on architecture, product shaping, refactoring, hardening, and reusable abstractions, while preserving the pod's ownership of customer understanding and day-to-day execution. You will also collaborate closely with our B2B Platform Team and other long-term owners to align early on what should generalize, what should remain customer-specific, and what "ready for handoff" looks like.

This role does not require travel. It is based in San Francisco or New York. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel is optional-by-project and typically