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Sr. Software Engineer - Platform

Job in New York, New York County, New York, 10261, USA
Listing for: SupportFinity™
Full Time position
Listed on 2026-02-28
Job specializations:
  • Software Development
    Backend Developer, Cloud Engineer - Software, Full Stack Developer
Job Description & How to Apply Below
Location: New York

Authentic helps insurance brokers create better insurance products for their clients. We provide the technology platform and behind-the-scenes support that lets brokers build custom insurance solutions for specific industries or customer groups. Think of us as the operating system that powers these specialized insurance offerings. For brokers, this means they can offer unique products their competitors don't have, earn more money, and spend less time on paperwork and administrative tasks.

We handle the complex (technology, compliance, and partnerships with highly-rated insurance carriers), so they can focus on serving their customers and growing their business.

Responsibilities
  • Lead the design and implementation of multiple complex projects to build the next generation of insurance infrastructure, taking ownership from problem definition through delivery, without needing heavy direction
  • Identify bottlenecks and build solutions that help us move faster, using first-principles thinking combined with practical judgment about what matters most
  • Own problems end-to-end, thinking through everything from user experience, data models, scalability, operability and ongoing metrics. You'll dig deep to understand root causes and optimize for real-world outcomes that unblock the business and improve user experience
  • Identify and implement reliability and performance improvements across the stack (product, infra, data, operability)
  • Iterate on existing features to a high degree of excellence based on user feedback
  • Mentor and coach other engineers on the team
Experience
  • 5+ years of experience building and maintaining production systems at scale, with a track record of being "right a lot"—knowing when to move fast vs. when to slow down
  • 5+ years building distributed systems in Python or Go
  • Strong understanding of modern API development best practices and design
  • Familiarity with AWS, infrastructure-as-code and deployment best practices
  • Demonstrated high agency and ownership: you naturally clarify what "good" looks like, ask great questions, and drive to completion
  • Track record of relentless focus on reliability without compromising on velocity, ideally going from 0-1 at a high growth startup
Our (FTE) benefits
  • Competitive salary, equity, and role trajectory
  • Comprehensive health benefits for you and your family
  • 401(k) plan with company match
  • Unlimited PTO
  • Paid parental leave
About Authentic

Authentic is transforming how insurance is distributed. We design and power custom insurance programs, helping brokers and partners unlock better economics and deliver a modern, tech-enabled experience to their clients. We're a Series A company backed by top investors, including First Mark Capital, Zigg Capital, Slow Ventures, Clocktower, Commerce Ventures, and Altai. We've grown 15x+ in the past year with a massive market opportunity ahead.

Authentic is committed to building an inclusive working environment regardless of gender, sexual orientation, religion, ethnicity, race, education, age, or other personal characteristics. We believe that people do their best work when they can be themselves, and different perspectives and experiences make us stronger as a team. We're proud of the supportive and inclusive workplace we're building together and are always working to make it even better.

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