Engineering Manager; Network Value

Engineering Manager (Network Orchestration)

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Headway’s mission is a big one – to build a new mental health care system everyone can access. We’ve built technology that helps people find great therapists with the first software-enabled national network of providers accepting insurance. 1 in 4 people in the US have a treatable mental health condition, but the majority of providers don’t accept insurance, making therapy too expensive for most people.

Headway is building a new mental healthcare system that everyone can access by making it easy for therapists to accept insurance and scale their practice. Headway was founded in 2019. Since then, we’ve grown into a diverse, national network of over 60,000 mental healthcare providers across all 50 states who run their practice on our software and have served over 1 million patients.

We’re a Series D company with over $325m in funding from a16z (Andreessen Horowitz), Accel, GV (formerly Google Ventures), Spark Capital, Thrive Capital, Forerunner Ventures and Health Care Service Corporation. We want your time here to be the most meaningful experience of your career.
Join us, and help change mental healthcare for the better.

Building a new mental healthcare system at Headway is only possible because of the scale and leverage that software can provide. The engineering team at Headway is a small (~200) but mighty team using technology to build that future (and have a fun time while doing it!).

• Focus on the mission:
  We view software as a means of effecting change in the world, not as an end unto itself. We write software to empower our patients and therapist to better solve the problems they’re facing.
• Ship small, learn fast:
  We are building new and novel products and believe that we learn what our users need by quickly shipping and iteration
• Everything is a product:
  Whether it's our patient search experience or a developer productivity improvement, we treat everything we build at Headway as a product with end-users in mind.
• Optimize for trust:
  We believe that engineers should be continually learning. To learn effectively and to be productive, engineers must feel safe asking questions and discussing mistakes.

• Languages:
  
  Python 3, Type Script
• Libraries & Frameworks:
  FastAPI, SQL Alchemy, React, Remix, Next.js
• Data stores:
  Postgres, Redis
• Infrastructure: AWS (Fargate, ECS, S3, and more), Spark and Kafka
• Monitoring:
  Datadog, Pager Duty, Sentry
• Version Control:
  Github, Pager Duty
• Vulnerability Management:
  Snyk, Semgrep
• Cloud Security:
  Lacework

Headway’s mission is to build a new mental healthcare system that everyone can access — one that works for patients, providers, and payers alike. The Network Orchestration domain sits at the heart of that mission, developing the intelligence that helps insurance companies (payers) understand their networks and ensure every patient receives care that’s appropriate, effective, and aligned with their needs. As the Engineering Manager for Network Orchestration, you’ll lead the team building our patient and provider segmentation systems — the foundation for how we understand who our patients are, what care they need, and which providers are best positioned to help them.

This work enables payers to deliver higher‑quality care through better visibility, proactive care matching, and a more holistic understanding of their network. You’ll collaborate closely with Product, Data Science, and Clinical teams to transform complex behavioral and clinical data into insights that improve access, experience, and outcomes. This is a deeply cross‑functional and mission‑critical role — shaping how Headway helps payers move from administrative oversight to true care partnership.

You’ll be responsible for growing and mentoring a team of engineers, setting the technical and operational roadmap, and ensuring we build scalable systems that empower more personalized, data‑informed mental healthcare at scale.

• Lead, manage, and grow an engineering team of 8+ helping us give payers better visibility into their networks and match patients with…