Software Engineer , Onsite Customer

Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.

Recognized as the #1 provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers.

With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in Deloitte’s Fast 500 (four years running!), Linked In’s Top Startups, Forbes’ Cloud 100 (five years running!), and Inc.’s Best Workplaces.

The Onsite Customer Growth team develops features that help Attentive’s customers grow directly on their websites. We focus on delivering faster list growth through investments in creative capabilities and leveraging AI to optimize performance.

We’re looking for a Software Engineer I who’s eager to grow their skills and contribute to building high-impact products that drive customer success. You’ll collaborate with experienced engineers to design, build, and enhance backend systems that power onsite experiences for millions of users.

This hybrid role is based in our New York office, with in‑office collaboration Tuesday through Thursday each week.

• Build, test, and maintain backend services and APIs that support Attentive’s onsite growth products
• Work closely with teammates in AI, data, and product to develop intelligent, data‑driven capabilities that optimize performance and user experience
• Contribute to systems that are reliable, scalable, and performant — helping customers grow their audiences efficiently
• Participate in design discussions, code reviews, and sprint planning to learn from and collaborate with the team
• Write clean, maintainable, and well‑tested code that supports our growth‑focused platform

• 1‑2 years of backend software development experience (including internships or academic projects)
• Familiarity with at least one modern programming language such as Java, Go, or Python
• Basic understanding of distributed systems, APIs, and microservices architecture
• Exposure to cloud platforms (AWS, GCP, or Azure) or containerization tools (Docker, Kubernetes) is a plus
• Interest in learning about databases, queues, and streaming systems like Postgre
  
  SQL, Redis, and Kafka
• Curiosity, collaboration, and a desire to grow as an engineer while contributing to meaningful, large‑scale systems

• Our infrastructure runs primarily in Kubernetes hosted in AWS’s EKS
• Infrastructure tooling includes Istio, Datadog, Terraform, Cloud Flare, and Helm
• Our backend is Java / Spring Boot microservices, built with Gradle, coupled with things like Dynamo
  
  DB, Air Flow, Postgres, and Redis, hosted via AWS
• Our frontend is built with React and Type Script, and uses best practices like Graph
  
  QL, Storybook, Radix UI, Vite, esbuild, and Playwright
• Our automation is driven by custom and open source machine learning models, lots of data and built with Python, Metaflow, Hugging Face 🤗, PyTorch, Tensor Flow, and Pandas

You’ll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.

• The US base salary range for this full‑time position is $142,000 - $200,000 annually + equity + benefits
• Our salary ranges are determined by role, level and location

Default to Action – Move swiftly and with purpose

Be One Unstoppable Team – Rally as each other’s champions

Champion the Customer – Our success is defined by our customers’ success

Act Like an Owner – Take responsibility for Attentive’s success

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