Product Manager,Retail Shopping Job New York New York USA,Software Development

Location: New York

About the Role

As a Product Manager on the Grocery & Retail Delivery Experience team, you'll play a key role in transforming Uber delivery into a flawless experience that lets customers get anything they want from local merchants. We must serve the needs of merchants, couriers and customers in order to grow a successful marketplace, fulfilling more orders with higher quality, lower costs, and efficient logistics.

In this role, you will define and execute the product strategy to allow customers to get anything on the Uber platform, rapidly increasing the merchant & item selection available in the app. While we have many types of merchants live with Uber today, we are imagining what it would take to make all of the stores in your neighborhood available for shopping & delivery.

You will be working with a broad set of cross‑functional stakeholders across operations, data science, design, engineering, marketing and more, to deliver a reliable and delightful experience to consumers, shoppers and merchants.

What the Candidate Will Do

The opportunities to evolve the delivery experience for grocery & retail are myriad and we are only just getting started. This is a representative sampling of the areas you might be working on:

Be a thought leader for ways to rapidly grow Uber's Grocery & Retail business, by introducing new ways for customers to shop

Devise magical customer flows, using AI in the right ways to make it as easy as possible to place an order

Partner with sales, account management, merchants and customers to determine their pain points and develop tools they can use to serve these needs

Collaborate with our regional operations team to deeply understand the market nuances and pain‑points related to fulfillment - and then devising and executing product solutions to solve them

Influence the product roadmaps of many other teams across Uber that work to ensure a healthy marketplace

Basic Qualifications

Minimum 4 years experience delivering successful and innovative products with your fingerprints all over them

Technical savviness. Can manifest in different ways: a computer science undergraduate degree, hands‑on software engineering experience, or experiences building complex software products side by side with engineers. Technical understanding must go from the highest abstractions down to the smallest details

Attention to detail. The ability to obsess over every single part of the grocery experience - for all sides of the marketplace. Working across different surfaces (mobile, web) and customers (consumers, SMB, enterprise) a plus.

Customer obsession. The ability to take on complex product challenges and find elegant, simple solutions to avoid making them our user's and partner's problems

Finger‑tippiness with data. You find a way to get the data you need and whip it into an insightful story with no help. You know how to leverage this data to make decisions without getting stuck in analysis paralysis

A Driver’s mindset. You are biased toward action, a great collaborator, a master disambiguator/simplifier, and constantly pushing toward clarity and delivery

A high bar across the board - from your own contributions to the people you work with, to the products you work on

A never‑ending desire to grow and learn

Preferred Qualifications

Experience building agentic interactions

Fulfillment and/or Marketplace experience. You would have directly worked on fulfillment, logistics, delivery or other last mile problems, or have strong knowledge of how marketplaces (where multiple parties transact on a platform you've had a hand in building) work

Experience building products from 0 to 1

Experience in the grocery, retail, CPG or ecommerce industry

Experience launching products side‑by‑side with data science teams

For New York, NY-based roles:
The base salary range for this role is USD $161,000 per year - USD $179,000 per year. For San Francisco, CA-based roles:
The base salary range for this role is USD $161,000 per year - USD $179,000 per year. For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form-

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Job Posting Language

Product Manager, Retail Shopping