Senior Software Engineer

Title: Senior Software Engineer (NLU)
FLSA Status: Exempt Reports To: Engineering Manager Location: Remote/Greater NY Area

NLX is a startup building a conversational AI technology platform that we believe will be part of a suite of technologies that will change the way the world does business and represents the crest of another wave of innovation akin to the advent of HTML, Web 2.0, the social web, and mobile computing. We are a remote‑first team headquartered in NYC with team members across North America and Europe.

We value excellence, authenticity, transparency, attention to detail, and collaboration.

We are looking for a Senior Engineer to help build and maintain our natural language understanding engine. The ideal candidate will specialize in building highly‑scalable, distributed systems that demand near 100% uptime.

We strive to create a team where people are comfortable iterating, asking for help, showing what they tried when they get stuck, and are able to help build their teammates up. We often get to do things that have never been done before and that means we have to be comfortable in the unfamiliar and are able to avoid getting stuck in the details or being too proud to ask for feedback before our code is perfect.

We value transparency, communication, and community. We reward cooperation over competition.

• Elevate the Customer
  . We are customer centric in the way we conduct our business and the way we build our product. Our goal is to elevate the customer experience of our customers as well as theirs. We should be obsessed with what the customer needs so that we can quickly build for them.
• Choose simplicity
  . Things tend to get over‑complicated. Take the time to step back and see the simpler solution.
• Be Brave
  . If a decision needs to be made, make it. Ask questions, make mistakes, try something different. If you are curious about something, take the time to dig into it. If you have something you want to say, say it.
• Keep it Open
  . Transparency is key and open communication is a great way to be transparent.
• Build an Inclusive Space
  . We can do more when we do it together. Make each other feel welcome. Make yourself approachable. We expect diverse experiences and value individual input. We give each other the space to be included.

Our preferred candidate will want to choose their next position based on being able to work on really interesting problems and will have the ability to architect scalable web application solutions which they can then speak to. The Head of Engineering will support you in your role as they serve as your manager. They will aim to make your work predictable, distraction‑free, and rewarding.

Working in a quickly growing startup will mean some chaotic days and sometimes changing priorities as large customers’ needs change. We will make sure that your team understands when and why changes happen and how your work contributes to the overall success of the team and company.

Direct work experience with Amazon Web Services (AWS) is key as well as a good understanding of best practices for security and scalability.

• Design and develop JavaScript (Node.js), Type Script, Python or similar scripting programming languages, both working within and adding to an existing codebase
• Own tasks from definition to deployment
• Collaborate with other engineers of different disciplines to establish system requirements across functional boundaries
• Write robust, flexible, maintainable, easy‑to‑understand, adequately documented code per established best practices
• Create, improve, and maintain unit and functional tests
• Review code and participate in peer mentorship and build up more junior team members
• Learn from other members of the team across disciplines
• Demonstrate integrity and seek to build trust with coworkers
• Understand and follow NLX policies and procedures, including security policies

• 5 or more years experience working as a software engineer
• Strong command of JavaScript (Node.js), Type Script, or python.
• Ability to write efficient and reusable code
• Effective software debugging skills
• Object‑oriented design and common…