Sr Lead Software Engineer - Platform Engineering

Be an integral part of an agile team that's constantly pushing the envelope to enhance, build, and deliver top-notch technology products.

As a Senior Lead Software Engineer at JPMorgan Chase within the Payments, Proprietary Wallets, and Lending Innovation organization, you will play a pivotal role in ensuring secure, stable, and scalable technology products. Your contributions will drive significant business impact as you apply deep technical expertise and problem‑solving methodologies to tackle diverse challenges across multiple technologies and applications.

• Develops and implements standards and best practices for platform engineering, deployment, and production observability across a broad range of applications within the organization.

• Collaborates with SRE, Dev Ops, architects, engineering directors, and senior application engineers to integrate business and technology requirements into platform engineering and deployment strategies.

• Provides regular technical guidance and direction to support the business and its technical teams, contractors, and vendors

• Drives the adoption of best practices, ensuring high standards of quality, security, and efficiency are maintained across all projects.

• Develops tools and practices for ensuring adherence to application standards and approaches.

• Creates and manages POCs to evaluate the feasibility and impact of new technologies and methodologies, ensuring alignment with business goals and technical requirements.

• Leads initiatives to enhance production observability by integrating advanced monitoring and logging solutions into existing and new products.

• Explores and develops strategies for implementing cutting‑edge platform engineering technologies across the organization, ensuring alignment with the firm's long‑term objectives.

• Advises cross‑functional teams on matters within the domain of expertise.

• Creates durable, reusable tools that are leveraged across teams and functions.

• Influences leaders and senior stakeholders across business, product, and technology teams

• Contributes to the team culture of diversity, equity, inclusion, and respect.

• Formal training or certification in software engineering concepts with 5+ years of applied experience, including platform engineering, deployment, and observability.

• Hands‑on experience building and maintaining observability tools

• Hands‑on practical experience delivering system design, application development, testing, and operational stability

• Expertise in Splunk, Tableau, and related tools

• Strong skillset in AI, particularly in enhancing production observability processes.

• Advanced knowledge of software application development and technical processes with considerable in‑depth knowledge in multiple technical disciplines (e.g., cloud, artificial intelligence, machine learning, mobile, Web UI, etc.).

• Experience applying expertise and new methods to determine solutions for complex technology problems in one or more technical disciplines

• Experience with cloud technologies and their integration into platform engineering and production observability processes.

• Ability to present and effectively communicate with Senior Leaders and Executives.

• Ability to tackle design and functionality problems independently with little to no oversight

• Experience in Computer Science, Computer Engineering, Mathematics, or a related technical field.

• Architecture and/or application development experience

• AWS experience

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission‑based pay and/or discretionary incentive…