Senior Case Manager; Internal

FLSA:

Non-Exempt

Reports to:

Program Director and/or Quality Assurance Director

Hours:

35 hours per week, schedules (in person or in the field)

Program hours:

9 AM to 5:00 PM Mon. to Fri.

Annualized at $64,245.93 with comprehensive benefits package

Revision Date:

February 19, 2026

Geel Community Services’ Mission:

Our mission is to enable people with mental illness and co-occurring disorders to establish and maintain safety and stability in a supportive living environment. Geel’s housing and support services combine a coordinated, self-directed approach that is individually tailored, and trauma informed. Our model promotes increased self-sufficiency, self-worth, recovery, and the ability for those we serve to live independently within their communities.

Program

Description:

Geel Union Avenue H.D.F.C., is a four story, non-elevated building located in Community Board 2 in the Longwood section of the Bronx, New York. The property is conveniently located to public transportation; IRT numbers 2, 5 and 6 subway lines and the numbers 4, 17 and 19 bus lines. The single site property is comprised of twenty-nine (29) studio units. In addition to the residential areas, the facility has one (1) multi-purpose room (meetings, recreation, and dining) with a small community kitchen.

On the first floor there are two (2) administrative offices (Program Director and Senior Case Manager) security/reception office. The lower level has access to the patio, and garden in the rear of building, laundry room and social service staff offices. The property has 24/7 on site security. Residents live independently and each unit comes fully furnished. Tenants contribute to their subsidized rent and have access to on-site case management services.

Essential Responsibility and Role of a Senior Case Manager:

The Senior Case Manager has program, supervisory (two case managers) and General Case Management responsibilities. The Senior Case Manager should be able to assume the role of the Program Director in the event of the director’s absence. The Senior Case Manager is responsible for the case management of the tenants/clients in his/her caseload. This includes insuring that case records are timely and complete, and that all interagency and collateral contacts are indicated in the charts.

Progress notes should reflect work toward Service Plan Goals, having both theme and continuity.

The objective of case management is the continuity of care and service to each tenant/client while meeting the standards, philosophy, and policies of Geel Community Services in accordance with NYC Dept. of Social Services, DSS and NYC Department of Health and Mental Hygiene (DOHMH) guidelines.

Qualifications and Requirements:

• Education: The preference is a BA or higher in Social Work or a related human services field
• Experience: The preference is that the applicant have at least two years’ experience working with this population or related human services field with supervisory experience preferred
• Bi-lingual Spanish a plus

Physical Requirements:

• Must be able to access areas from the basement to the roof in a non-elevator four story building
• Must be able to travel to different locations utilizing public transportation
• Must be able to demonstrate proper cleaning and apartment maintenance methods to residents in addressing their activities of daily living.