Field Supervisor

applicants must be permanent in the supervisor ii (social work) civil service title.

this is a provisional appointment, when a test becomes available in the supervisor ii (social work) title, you must take and pass the exam to remain in the supervisor ii (social work) title.

domestic violence services (dvs) provides a variety of comprehensive immediate and long-term support services to survivors of domestic violence and their families. Dvs provides oversight into the largest domestic shelter system in the country which provides safety and services for this vulnerable population.

this network of more than 55 emergency domestic violence shelters provides temporary emergency housing, and supportive services to over 17,500 victims of domestic violence and their children annually. Dvs provides oversight and funding for the 24-hour domestic violence hotline.

dvs also administers the no violence again (nova) program located at the dhs intake center, and the domestic violence liaison unit, which provides domestic violence counseling and intervention at job centers. Dvs partners with a network of community-based organizations, that provide counseling, legal services, financial development services, and job readiness for domestic violence survivors. In addition, dvs leads a nationally recognized domestic violence primary prevention effort, the teen relationship abuse prevention program (rapp).

under the direction of the special services director, with wide latitude for the exercise of independent judgment, initiative and decision-making, serves as the field supervisor for the social service staff located in job centers.

• provide supervision to staff responsible for providing services to domestic violence shelter residents including recommending engagement plans, providing case management services, information and referrals.
• monitor the provision of client services through periodic case audits to ensure that cases are in compliance with engagement and employment requirements and the required documentation and entries are clearly indicated.
• collaborate with the special services director on the development of procedures and control systems to ensure the appropriate service on cases.
• prepare cases for fair hearings. Research cases and gather evidence and review decisions. Ensure follow-up of fair hearing decisions.
• reviews reports. Ensure that all units are reporting information accurately and consistently.
• identify problem areas of the operation and recommend corrective measures to the special services director. Recommend changes in policy or procedures to improve services.
• consult with unit supervisors and make decisions on emergencies or special problems.

hours/shift: 9:00am-5:00pm (flexible)

supervisor ii social work - 52632

the city of new york is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.