Senior Counselor Advocate

Position:
Senior Counselor Advocate

Department:
Community Programs

Location (s):
Manhattan & Queens

Reports To:

Program Manager

Classification:
Full Time, Non-Exempt

Pay rate: $32.97/hr, non-negotiable

The Violence Intervention Program, Inc. (VIP) is the only culturally specific non‑profit organization in New York City serving Latinx survivors of domestic and sexual violence, the vast majority of whom are immigrants. Founded as a grassroots response to intimate partner violence and sexual assault, VIP has consistently centered survivors in its leadership and fostered a staff community that reflects the rich national, ethnic, and racial diversity of the communities it serves.

Today, VIP operates two community‑based programs serving the Bronx, Manhattan, and Queens; four housing programs, including two shelters, Rapid Re‑Housing, and Home+; a bilingual helpline; and innovative programs focused on economic justice, sexual violence, restorative justice, and child and adolescent services.

The Senior Counselor Advocate provides crisis intervention and self‑empowerment counseling in individual and group settings to survivors of gender‑based violence. This staff is responsible for providing direct services through comprehensive case assessment, case management, and advocacy related to criminal legal, social welfare, housing, immigration, and other related systems. The Senior Counselor Advocate will also provide administrative support to the program manager and assist with the training and onboarding of new and existing staff members.

• The Senior case manager will carry a small case load
• Assist Program manager with the training and supporting of new and existing staff.
• Assist Program manager on reviewing /assigning new intake case
• Support Program Manager on administrative duties as needed (ex. ordering program supplies orders, monitoring of Health Bucks and Food voucher Distribution etc.).
• Support Program Manager with reporting of program deliverables to funders
• Maintain/oversee the petty cash and food voucher systems/reports as required by Fiscal Department.
• Attend meetings and conduct in‑person and/or online community outreach or educational workshops to raise awareness of intimate partner and sexual violence in Latinx communities.
• Ensuring all VIP clients obtain Crime Victims Assistance information and assistance with compensation claims.
• Conduct initial needs assessments on all clients and their children to identify needs and goals during the initial intake and reevaluate as necessary.
• Provide intensive case management services based on the clients’ needs/goals and their service plan. Including weekly (scheduled) case management sessions.
• Provide personal support for the families including but not limited to translation and accompaniment services as it relates to public assistance, housing. School/education placement, health service, etc. Including assistance in the various unforeseen needs of the participant.
• Provide information and referrals; advocacy and accompaniment to clients throughout the legal, immigration, social and human resources systems. This includes over the phone, in‑person and through written correspondence in a timely manner.
• Assist clients with educational needs by advocating for tutoring services, school placement, parents/teacher/child involvement and medical services.
• Stay abreast of changes in the area of entitlements and benefit resources and systems for information and referrals; advocacy and accompaniment as to secure needed services.
• Maintain proper documentation (case notes, reports and statistical information) in Salesforce in a timely manner for all clients.
• Develop service plans with measurable outcomes and services as identified by the program and funding source in a timely fashion. Include accurate information about participants’ outcomes and services to inform their counseling plan.
• Consistently assess the safety of clients to ensure their security, and that of their children, as their situation may shift with changing conditions. Create a safety plan as needed.
• Provide crisis and promote self‑esteem/motivation to clients including identifying and providing referrals…