Case Manager - Fresh Meadows

Pay or Shift Range

Pay or shift range: $60,000 USD to $65,000 USD.
The estimated range is the budgeted amount for this position. Final offers are based on various factors such as skill set, experience, location, qualifications and other job-related reasons.

Compensation Range: $60,000 - $65,000 yearly commensurate with experience

Benefits: We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary. Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year. We offer employees an educational benefit. This money is available for tuition loan reimbursement, tuition costs, and textbooks.

Overview: The Housing Works Emergency & Transitional Housing Program (ETH) provides time‑limited transitional housing and support services to individuals reentering the community following periods of incarceration or other justice system involvement. Program participants engage in a variety of on‑site services, including case management, vocational training, housing advocacy and mental health support that address barriers to accessing housing in the community and help build skills that participants can use to achieve and maintain stable functioning in the community.

This position will be based at the Fresh Meadows, Queens program site. This program location is designed for participants with higher level of care needs including mental illness, substance use disorders or chronic medical conditions. Reporting to a Case Management Supervisor, the Housing Case Manager will be primarily responsible for conducting psychosocial assessments and intake procedures with newly enrolled clients, co‑developing robust interdisciplinary treatment plans, connecting individuals with services to address social determinants of health, facilitating group‑level interventions focused on developing and enhancing skills for independent living and assisting participants with identifying and transitioning to more permanent housing alternatives.

This is an ideal opportunity for professionals with experience or passion to work within the reentry or housing services sector seeking to further develop skills in the area of clinical case management and work alongside an interdisciplinary team of like‑minded professionals committed to improving outcomes for justice‑involved individuals.

Primary:

• Manage a caseload of approximately 30‑35 clients with moderate to high level of care needs.
• Conduct psychosocial assessments and intake procedures with all newly enrolled clients assigned to caseload.
• Conduct housing eligibility screenings to inform the development of individualized housing plans.
• Co‑develop interdisciplinary treatment plans with clients assigned to caseload and review every 30 days.
• Assist clients with identifying and securing more permanent housing alternatives.
• Assist clients with obtaining or retrieving vital documents such as a government‑issued , social security card, birth certificate, etc.
• Assist clients with benefits and entitlements enrollment.
• Participate in case conference meetings, staff meetings and other agency meetings.
• Connect clients to internal and external health, wellness or other support services to address social determinants of health.
• Coordinate care with clients’ external providers and social support systems.
• Meet with clients regularly in accordance with program workflows and quality standards.
• Facilitate group‑level interventions aimed at promoting skills for independent living.
• Escort clients to service appointments as needed and assist with coordinating alternative transportation services.
• Complete required data entry and program outcome tracking as required for contract compliance.
• Submit daily, weekly, monthly and ad hoc reports in a timely manner.
• Actively participate in the program’s quality improvement projects.
• Promote Housing Works’ core values in day‑to‑day activities.
• Perform other tasks as assigned by supervisor.

Secondary:

• Provide culturally competent services in accordance with Housing Works policies and practices.
• Engage in advocacy efforts as…