House Manager - 3rd Ave Women's Shelter

Brooklyn Community Services is one of Brooklyn’s first and largest non‑sectarian social services agencies. BCS, which presently serves more than 10,000 individuals annually, is committed to a broad and diverse range of services including education and child care, services to strengthen families, and services to foster self‑sufficiency for adults.

Program Location
: 968 3rd Avenue, Brooklyn, NY 11232

Department: Transitional Living - DHS Women's Shelter

Position: House Manager - 3rd Ave Transitional Living Shelter

Reports to: Program Director

Hours: Full Time – 35 hours per week, ability to work split shifts, including evenings, nights and weekends.

Salary: $36,400 per year

Program

Description:

3rd Avenue is a NYC DHS transitional shelter program located in Sunset Park, Brooklyn. It is designed to provide employment assistance and permanent housing for young women ages 18‑25 years old. The House Manager assists in the operations of the facility, including maintenance and security under the supervision of the Shift Supervisor.

• Complete intake screening and orientation of new clients
• Provide appropriate intervention and conflict resolution where/when necessary
• Complete required client‑related documents in the CARES database
• Update daily log book and Client Worker forms
• Conduct hourly room, floor, and facility safety checks
• Provide emergency coverage for the next shift when necessary (double shifts)
• Report daily census count to the Department of Homeless Services
• Manage Metro cards and laundry cards
• Prepare and assist with meals as needed
• Responsible for stripping of rooms, bagging, storing and retrieving clients’ personal belongings
• Assist with monthly fire drills and completing reports
• Oversee weekly general inspection
• Monitor clients’ medication usage and log books
• Monitor fire safety and critical file log books on a monthly basis
• Answer phone and direct calls to appropriate staff persons
• Participate in fundraising events
• Attend all mandatory meetings, trainings and events
• Perform related administrative duties
• Perform other duties as assigned

• High school diploma with minimum of two years’ experience working with young adults, or satisfactory equivalent.
• F80 Certification required.
• Experience working with C.A.R.E.S. Collaborative Homeless Management Information System.
• Demonstrated ability to maintain professional boundaries.
• Good oral and written communication skills.
• Knowledge of special needs populations.
• Familiarity with DHS procedures (a plus).
• Knowledge of MS Word.
• Must pass OMH fingerprinting and background check.

BCS is an Equal Opportunity Employer. Auxiliary aids and services are available upon request to individuals with disabilities.