Case Manager

Overview

Career TEAM is a leading workforce development organization on a mission to transform lives. We blend cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes in the lives of job seekers across the country. At Career TEAM, we’re solving today’s unemployment challenges with smart software, world-class trainers, dedicated case managers, dynamic job developers, and innovative partners. If you're passionate about making a difference and believe in the power of technology to transform lives, you’ll feel right at home here.

Career Team is looking to hire a Case Manager to serve as part of the Pathways for Access to Careers and Employment Workforce Development Program (PACE) Team. The approach of the PACE Program emphasizes that there is no one-size-fits-all solution for clients needing education and or training support. Career Team is excited to work with an enthusiastic Case Manager who will assist PACE clients to provide professional, intensive case management to help guide clients in career development and training/educational pathways that lead to gainful employment and self-sufficiency.

This position is expected to be 100% onsite.

The Case Manager is an integral part of our team and will assist us with our mission of accelerating the human condition!

• Manage a portfolio of clients by motivating their education, training, and job search efforts, which include coaching through barrier removal, professional development, and ultimately job placement that leads to self-sufficiency
• Employ a human-centered approach to case management, acknowledging that each client who comes in has unique needs, abilities, and circumstances
• Develop and manage a comprehensive working relationship with all stakeholders, including clients, governmental agencies, employment partners, service providers, etc.
• Identify and assist with mitigating barriers to program participation, including but not necessarily limited to health, mental health, housing, childcare, and domestic violence issues
• Maintain an updated client database and track client engagement in services, and accurately document case management activities in the State database daily
• Coach and mentor clients through personal and professional development through workshops, Career EDGE, and appointments
• Prepare reports of activities and achievements
• Approach each day and task with a "ZAG" mindset
• Performs other tasks as assigned

• Bachelor’s degree in social work, social services, counseling, business administration, or related field, OR a minimum of 2 years of experience in workforce development-related case management services with a professional certification
• Experience working with populations similar to the PACE program’s clients, demonstrating an understanding of their unique circumstances
• Prior experience developing, evaluating, and implementing milestone-driven service plans
• Ability to identify community resources/services and connect clients to these resources
• Strong interpersonal skills, including the ability to build trusting relationships
• Effective communication, listening, and coaching skills
• Multilingual proficiency, preferred
• Proficiency in Microsoft Office and other relevant software
• Ability to submit accurate written forms and reports
• Exceptional time management skills to meet deadlines and work under pressure
• A Valid Driver's License

$55,000/yr

Full-Time, Non-exempt Employee

Founded in 1996, Career TEAM, LLC is a private workforce development organization.

Career TEAM’s outstanding record of accelerating the human condition has resulted in numerous honors:

• Named by Inc. Magazine as one of America s 500 fastest growing privately held companies
• Recipient of the US Chamber of Commerce Blue Chip Enterprise Award for innovation
• Featured by 60 Minutes, CNN, Money Magazine, Inc. Magazine and the British Broadcasting Network as an innovative, government funded solutions program
• Invited to the White House after being cited by the National Welfare-to-Work Partnership and National Alliance of Business as a top 10 US training provider

As a socially conscious organization,…