Care Manager of Children's Health

Job Title: Care Manager of Children's Health Home

Reports To: Senior Care Manager Supervisor

FLSA Status: Non-Exempt

SUMMARY OF DUTIES:

Care Managers provide outreach and enrollment services to children presumed to meet eligibility requirements of New York State's Children's Health Home program. They gather assessments and enter documentation that confirms eligibility and identifies areas requiring supportive services. They work with children, families and service providers to create a comprehensive Plan of care, identify additional service providers as necessary, and coordinate the continuing involvement of families and service providers in the execution of the plan.

Care Managers document progress and arrange for eventual transition between health homes as necessary, or from health homes to other levels of service following changes in eligibility.

RESPONSIBILITIES:

REQUIRED KNOWLEDGE AND SKILLS:

• Relevant experience in serving children and families in child welfare, behavioral health, primary health care, or social services.
• Experience coordinating and participating in team settings.
• Solid writing and verbal communication.
• Work effectively and knowledgeably across a broad spectrum of cultural, ethnic, and racial communities.
• Ability to work in an effective and focused manner when self-directed and beyond immediate oversight.
• Ability to deliver family-driven, youth-guided services.
• Familiarity with basic computer functions.
• Demonstrated ability to maintain a detailed, organized EHR.
• Each Care Management Agency will ensure that its teams include Care Managers with experience with a range of special populations, to include experience with children/youth with substance abuse and/or complex medical conditions.

QUALIFICATIONS:

• BA with 2 years relevant experience, OR
• RN with 2 years relevant experience, OR