Case Manager, Supervised Release Program

Case Manager, Supervised Release Program

The Center for Justice Innovation is a nonprofit organization dedicated to advancing community safety and racial justice. Since 1996, we’ve worked alongside communities, courts, and those most directly affected by the justice system to build stronger, healthier, and more equitable neighborhoods. With a team of over 900 staff and an annual budget of $130 million, the Center carries out its mission through three core strategies:

• Operating Programs that pilot new ideas and address local challenges;
• Conducting original research to evaluate what works—and what doesn’t;
• Providing expert assistance and policy guidance to reformers across the country and beyond

Staten Island Justice Center (SIJC) seeks to re-engineer the experience of criminal court in Staten Island, New York, by providing judges and attorneys meaningful alternatives to bail, fines, and jail sentences. Operating out of Richmond County Criminal Court and community‑based offices, SIJC is a team of social service providers, court‑based resource coordinators, mental health practitioners, compliance specialists, and others who seek to improve the quality of justice.

Supervised Release offers an alternative to jail by providing pretrial supervision, case management, and voluntary social services to people charged with misdemeanor and felony offenses, and in so doing, uses an arrest as a window of opportunity to change the direction of a participant’s life, avoiding the harmful effects of incarceration. Program participants are monitored to ensure their appearance at court dates and mandatory programming, and receive referrals to services like job training, drug treatment, and mental health counseling.

SIJC seeks Case Managers for the borough’s Supervised Release Program (SRP). Reporting to Supervising Case Managers, Case Managers are the front line of service delivery and key to ensuring that the program meets its mandate.

• Supervise SRP participants according to their assigned tier and level by completing check‑ins in the specified method and frequency, while treating all participants with dignity and respect.
  • Proactively communicate and reinforce program expectations with participants.
• Work with participants to identify and address barriers to compliance with supervision requirements and court attendance.
• Provide comprehensive, clinically‑informed case management services by orchestrating internal and external resource allocation and service referrals.
  • Referrals should align with participants’ needs and goals, including substance use, mental health, trauma, intimate partner violence, housing, education, and employment.
• Monitor participants’ compliance with supervision requirements.
  • Conduct outreach to participants, their collateral contacts, and defense attorneys to maximize compliance.
• Maintain accurate and timely data entry and case documentation aligned with the program model, court reporting obligations, and best practices.
• Submit accurate and timely reports to court within designated time frames, including compliance, noncompliance, re‑arrest, and mandatory programming court notifications.
• Maintain professional and positive relationships with court staff, judges, and attorneys.
• Co‑facilitate pro‑social and psycho‑educational groups for participants in collaboration with SRP Clinicians.
• Ensure consistent and effective cross‑team communication and collaboration to proactively identify successes, challenges, and opportunities to strengthen programming, create opportunities for meaningful collaboration, and maximize internal and external resources and expertise.
• Participate in individual, group supervision, and regular staff trainings to develop program expertise and related skill sets.
• Attend project events, community events, and meetings after house, as needed.
• Note that this role is not eligible for clinical hours.
• Additional relevant tasks, as necessary.

• Bachelor’s degree and two years direct practice experience (e.g., therapeutic or case management) required.
• Experience in pretrial, court‑based, or criminal legal system strongly preferred.
• Must be detail‑oriented with strong…