Caseworker, Social Work

United Veterans Beacon House (UVBH), founded in 1994, is a nonprofit organization providing emergency, transitional, and permanent housing for veteran and non-veteran men, women, and families. Through supportive services such as case management, employment assistance, education and benefits advocacy, legal services, and crisis intervention, UVBH helps individuals achieve independent living and reintegrate into the community.

This is a full-time onsite position, hiring for multiple locations. The role involves connecting program participants with the services and resources necessary to help achieve and maintain their goal of independent living.

• Completes an initial needs assessment screening and acts upon critical needs appropriately and immediately.
• Observes the principle of confidentiality, agrees, and adheres to the company’s Code of Ethics and Confidentiality Agreement. Maintains strict confidentiality of all client and staff information.
• Orients clients to the shelter programs, requirements, and consequences.
• Assures that basic nutrition and hygiene needs are being met.
• Develops an Independent Living Plan, tracks progress and evaluates outcome with goals for permanent housing identified.
• Monitors progress towards goals bi-weekly sessions.
• Refers clients to appropriate resources to assist with meeting goals.
• Maintains client case records to include ILP, DSS paperwork, and correspondence progress towards goals and documentation of any ILP violations.
• Maintain HMIS database with updated progress notes and running log of interactions.
• Report critical incidents immediately to the appropriate Beacon House and DSS staff.
• Collects data necessary to meet funding requirements and statistical.
• Conduct weekly walk-throughs of assigned UVBH residences.
• Conduct regular fire and other emergency drills with the house manager, support staff and clients of assigned UVBH residences.
• Provides periodic reports to supervisor on the progress of each case including noticeable changes in appearance and behavior.
• Follow-up with maintenance for all repairs and replacements.
• Assist residents who are inappropriately referred to relocate within forty-eight hours. Performs other record keeping functions required by the DSS Contract, Police Activity Report, Critical Incident Report, etc.
• Works with the DSS liaison to meet client goals.
• Responsible for all aspects of the shelter assigned; this includes the physical condition of the property, the clients and their cases, the staff working within the house, the technology used by the staff within the house. This includes all computers, phones both cellular and land, laptops, and Biometric Time Clock.
• Supervise the weekly scheduling of the shift work within the shelter.
• Attend weekly meetings with Program Manager/Program Director and fellow Case Managers.
• Work closely with the Housing Specialist to locate permanent housing for clientele.
• Conduct regular meetings with caseload.
• Assist clients with setting up laundry transportation. (Motel)
• Rotating on-call weekends with House Managers and other Case Workers.

• Bachelor’s degree in social work or a related human services field.
• Experience, preferably in a residential program, serving the homeless or similar population.
• Experience working with Substance Abuse and Mental Illness preferred.
• Familiarity with overall philosophy, purpose, and mission of United Veterans Beacon House.

• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Proficient in data entry and case management software.

• Experience in crisis intervention.
• Knowledge of community resources and services.