Assistant Director of Case Management

Overview

Cayuga Centers is hiring immediately for Assistant Director of Case Management
!

Earn: $71,000 - $73,000 annually

Location:

New York City, NY

Cayuga Centers is an accredited non-profit, human services agency dedicated to family support and preservation, trauma-informed care, and serving vulnerable populations with the most unique needs. Founded in 1852 in Auburn, NY, we have a long history of delivering high-quality and innovative services to individuals, children, youth and families. We have program offices in 8 states and serve over 10,000 individuals and families.

Join us!

At Cayuga Centers, we embrace diversity, equity, inclusion, and belonging. We do this by taking a firm stance against hatred, inequality, bias, and injustice. We do this by providing our staff with the training, coaching, and resources necessary to grow and serve with cultural humility, acceptance, and understanding. We are responsive to the diverse needs of those we serve and staff, and are committed to ensuring that everyone feels respected, valued, and a sense of belonging.

Cayuga Centers is an equal opportunity employer and does not discriminate against any employee, prospective employee, or applicant based on race, color, creed, hair style/texture, religion, national origin, citizenship status, sex, sexual orientation, age, disability, military or veteran status, genetic information, or any other classification protected by applicable federal, state, and/or local laws.

Our Transitional Foster Care Program for Unaccompanied Children (UC), overseen by the Office of Refugee Resettlement (ORR), ensures the well-being and safety of unaccompanied children (ages 0-17) who cross the US border without an adult. Unlike traditional congregate care settings, our approach involves placing unaccompanied children in foster homes while diligently searching for and assessing potential sponsors identified in the US.

During their stay with us, we provide medical care, case management, engaging life skills classes, and essential mental health services.

Under the supervision of the Director of Case Management, the Assistant Director of Case Management will assist in the oversite of Case Managers working within the Unaccompanied Children Program. This staff will audit the qualify of the case management procedures to ensure consistent and high-quality services for all youth.

• Coordinate and oversee each minor's initial intake requirements, assessments, individual service plan, family reunification, and discharge
• Train, supervise, and manage the daily operations of up to 12 Case Managers at a given time
• Responsible for case management services for the unaccompanied children assigned to your team; carry as small caseload (as assigned)
• Submit daily Office of Refugee Resettlement (ORR) required reports. Ensure all services provided to each minor are properly documented in each case file and UC Portal
• Respond to client emergencies within our outside of scheduled work hours
• Provide biweekly supervision to each Case Manager
• Participate in weekly staffing meetings with Clinicians, Unification specialist, Case Managers, Case Coordinators, and other ORR staff

• Master's degree in a relevant behavioral/social sciences field preferred
• Bachelor's degree in social work, counseling, education, or other human services profession required
• NYC ACS or private agency child welfare experience required
• Familiarity with OCFS, OPWDD, OMH, the ORR Network, and other relevant municipal and state agencies
• Strong skills in Microsoft Office, including Word, Excel, PowerPoint, and Outlook applications
• Flexibility to work when families are available to meet
• Bilingual required - English/Spanish, English/Creole, English/French, English/Portuguese
• Ability to work well with people from many cultures, including recent immigrants, non-English speakers, and LGBTQ children
• Ability to travel to other agency locations
• Valid NYS Driver's License preferred

• Computer work requires sitting at a desk for long periods of time
• Time on your feet for up to several hours a day
• Ability to commute via public transportation for lengthy periods of time (i.e., train, plane, car)
• Walk up/down stairs
• Ability to travel to various required locations

• Exempt position
• Regular hours Monday - Friday, 9:00am - 5:00pm
• Must be flexible to meet program needs
• Evening and weekend may be required

• Certified Great Place to Work ®
• Council on Accreditation (COA) Accredited
• Implement best practices and evidence-based interventions
• Committed to employee professional development and advancement
• We embrace change, innovation, and opportunities
• Our diverse workforce acts and leads with human sensitivity and respect
• Large and growing national footprint