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Case Planner; Family Stabilization

Job in The Bronx, Bronx County, New York, USA
Listing for: Children's Aid Society
Full Time, Part Time position
Listed on 2026-01-26
Job specializations:
  • Social Work
    Family Advocacy & Support Services, Community Health, Crisis Counselor
Salary/Wage Range or Industry Benchmark: 27.47 - 30.22 USD Hourly USD 27.47 30.22 HOUR
Job Description & How to Apply Below
Position: Case Planner (Family Stabilization)
Location: The Bronx

Description

Salary: $27.47 - $30.22/hr

Position Summary: Family Stabilization (FS) Case Planners are responsible for providing culturally competent, short-term Crisis Intervention treatment to families seeking Family Stabilization services in the boroughs of the Bronx, Manhattan, Brooklyn and Staten Island.

Essential Duties:

  • Understand and promote the organization's Mission, Vision, and Core Values to ensure alignment with organizational policies and procedures.
  • Maximum Caseload size of approximately 10 FS cases.
  • Attend all FS trainings as required as well as all mandated ACS trainings.
  • Fulfill all OCFS, and ACS accountability requirements including timely completion of FASPs, Progress Notes and Plan Amendments.
  • Perform system updates on PROMIS, CONNX and eVOLV.
  • Contact families within 24 hours of the referral in order to schedule initial intake appointment.
  • Schedule and meet with families for initial intake appointment within five (5) calendar days of referral.
  • Maintain an average of 3 case work contacts per month per family as specified by the model.
  • Meet with all families and all children every month.
  • Be available by phone 24/7 or on weekends as needed to respond to client crises.
  • Weekend coverage is required for sessions as needed, to accommodate client availability.
  • Conduct home assessment as well as assessment of financial resources for families.
  • Assist families with concrete needs and services, educational advocacy and referrals to support services to alleviate barriers to their participation in treatment.
  • Assist with concrete case management tasks, e.g. rent arrears, utility shut off, furniture assistance.
  • Collaborate with Educational and Employment specialist to monitor school attendance, obtain school records and intervene with DOE when appropriate to develop an appropriate education/vocational plan for youth.
  • Research and identify appropriate community-based services to support families, e.g. mental health programs, DV programs, pro-social activities for adolescents etc.
  • Make referrals to community-based organizations/agencies as needed.
  • Engage in outreach activities in the community in order to attain required 20% utilization from self-referrals as required by contract.
  • May be required to accept cases in other boroughs where we have contract for Family Stabilization Programs (Bronx, Brooklyn, Manhattan, and Staten Island).
  • Ability to work flexible hour, including working remotely in the field, community or various CA offices to meet the needs of families and improve efficiency and management of time and resources.
  • Perform other duties as assigned.

Minimum Qualifications:

  • Bachelor's degree in social work or related field required.
  • Experience working with adolescent and/or families preferably in a child welfare, juvenile justice or mental health settings.

Key Competencies:

  • Bilingual in English and Spanish preferred.
  • Good organizational skills with ability to meet deadlines.
  • Ability and willingness to work with families and teens in the home, school and other appropriate settings in the community.
  • Ability to work flexible hours including evenings and some weekends as needed.
  • Ability to work independently, as well as contribute to a team.
  • Strong clinical skills and ability to work under pressure with high risk, crisis-oriented cases.
  • Very good interpersonal/communication skills, including ability to write well and meet copious amount of documentation in a timely manner.
  • Computer literate.
Qualifications

Behaviors

Team Player - Works well as a member of a group
Detail Oriented - Capable of carrying out a given task with all details necessary to get the task done well
Dedicated - Devoted to a task or purpose with loyalty or integrity

Education

Bachelors of Social Work (required)

Skills

  • Time Management (preferred)
  • Problem Solving (preferred)
  • Case Management (preferred)
  • Bilingual (English + Spanish) (preferred)
  • Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
    This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

    Required

    Preferred

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